Steam Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Steam over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 7, 2024

Steam complaint process

Do you have a dispute or had a bad customer experience with Steam? Submit your Steam complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Steam.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Steam complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Steam?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Steam complaints chart

We have received 16 complaints about Steam over the last 12 months. The graph below shows a monthly breakdown.

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Steam complaint statistics

Curious about Steam's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

20
Total complaints
20
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 20 ratings

How to contact the customer service of Steam?

Below, you will find the contact information for the complaint department of Steam. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
22589669
Contact form:

You can contact the customer service of Steam by calling 22589669. If you want to reach out to Steam through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Steam reviews: (20)

Authentic experiences shared by our community for your benefit.

Stolen account

Complaint from Ascension64 on 15 August 2023 about Steam.

I have a steam account that I forgot the password of so I requested a password change but then theyre asking me to verify my (deceased) father's credit card from over 10 years ago for verification. To make matters worse... Read more

Comments: 0
Rating:

unauthorized purchases

Complaint from JAAA on 28 July 2023 about Steam.

I used money to purchase items and then all of a sudden, my items were sold to the marketplace, and the credit was used to purchase a non-sense item from a marketplace user. Total scam. Read more

Comments: 0
Rating:

Unable to sign in

Complaint from johnacook on 09 July 2023 about Steam.

Unable to sign into steam. After proving several times I'm not a robot, it still won't let me sign in. I think someone hacked my acct, but can't sign in to verify if that's the case. Read more

Comments: 0
Rating:

My skins inventory just disappear..

Complaint from K10z on 30 May 2023 about Steam.

On the first ticket they said Thanks for writing in to report this issue. We are aware of the problem and are investigating the issue further. Keep Calm and Game On, Julius Cesar On the Second ticket they said It was my problem.. I played with my... Read more

Comments: 0
Rating:

shi..y steam support a week wasted

Complaint from no i dont give on 21 May 2023 about Steam.

i have to share this non sence, i had a probleme with a game,every week when a patch come out,lets say 100 mb patch, steam force re download of the whole game, 60 gb time wasted,contacted game support told me... Read more

Comments: 0
Rating:

Not 100% Game Satisfaction Guaranteed!

Complaint from whitedoveprincecharming on 13 March 2023 about Steam.

I have tried all of My Favorites, and none of them were fun from Virtual Reality to 3D PC Games. So, I am now leaving Steam. Most of the games didn't have Meta Quest Compatibility and Game Support. Read more

Comments: 0
Rating:

Dota 2 players

Complaint from ASASD on 01 September 2022 about Steam.

PLEASE FIX THE SYSTEM FOR SEARCHING IN DOTA! RANKED SHOULD BE WITH SIMILAR PEOPLE AND PLAYER RANK MMR! PLEASE BAN THOSE WHO FEED INTENTIONALLY AND THOSE WHO GRIEF SINCE MINUTE 1! THERE SHOULD BE AN OPTION OF VOTE TO KICK... Read more

Comments: 0
Rating:

Bad gift card design

Complaint from lauren013012 on 18 June 2022 about Steam.

I got a $50 steam gift card for my birthday. When I ripped the paper off the back of it so I could see the code, the paper ripped off part of the code too! So now the card is... Read more

Comments: 0
Rating:

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