Skrill Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Skrill over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Skrill's offerings.

Sentiment data last updated on April 26, 2024

Skrill complaint process

Do you have a dispute or had a bad customer experience with Skrill? Submit your Skrill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skrill.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skrill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skrill?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skrill complaints chart

We have received 7 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.

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Skrill complaint statistics

Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

94
Total complaints
93
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 94 ratings

Skrill reviews: (94)

Authentic experiences shared by our community for your benefit.

Money held, racial abuse, rudeness

Complaint from Moealsaawi on 17 March 2021 about Skrill.

Good evening, I hope your day is going well, i am filing a complain for the way the employees of Skrill treated me, accused me, and humiliated me. All proof available. I made an account yesterday just to transfer money... Read more

Comments: 0
Rating:

Holding 800 eur

Complaint from rffm95@gmail.com on 07 March 2021 about Skrill.

My account is registered and verified since 2013 always used it no problems , now for no reason skrill is holding my funds 800 euros asking photos holding my ID already sent a lot of them always refuse for no... Read more

Comments: 0
Rating:

They blocked my account and have no solut

Complaint from Mariamshinji on 26 February 2021 about Skrill.

Hello, I create my Skrill account a month ago. Transferred 52€ from my account and later I’ve tried to put some money from my dads account and they for security reasons blocked my Skrill account. That I understand but I’ve... Read more

Comments: 0
Rating:

Locked for using my own account

Complaint from john barlow on 20 February 2021 about Skrill.

I added money from one of my accounts that i have used before. They didnt lock it then. But this last time i used it to add money they decided to lock my account for some reason. Iv submitted all... Read more

Comments: 1
Rating:

Skrill is witholding my funds

Complaint from denizuzunoglu on 14 February 2021 about Skrill.

My withdrawal hasn't been arrived in two months. And when I asked they said they are experiencing problems with the Turkish banks and suggested me to send the money to another skrill user. I asked my cousin to open a... Read more

Comments: 0
Rating:

Using my visa card by other person

Complaint from Muhammad Nadeem on 03 February 2021 about Skrill.

Hey! I have an account of skrill and using of Allied visa card but someone activated my visa card for his purpose... Kindly solve the issue to and eleminate the difficulties Account title Muhammad Nadeem Visa card 47621500039930154 Read more

Comments: 0
Rating:

Account permanently closed

Complaint from skylinetraders492@gmail.com on 27 January 2021 about Skrill.

My account was permanently closed,with my money just because of location verification,why don't they refund our money this are scammers Read more

Comments: 0
Rating:

Skrill withdraw money issue

Complaint from murato@tetramuh.com.tr on 26 January 2021 about Skrill.

I withdraw the money in my skrill account on 5th January, it was supposed to be in my bank account in 2-3 days, however after 20 days it still didn’t arrive. I read that many Turkish clients are in same... Read more

Comments: 1
Rating:

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