Skrill Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Skrill over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Skrill complaint process

Do you have a dispute or had a bad customer experience with Skrill? Submit your Skrill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skrill.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skrill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skrill?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skrill complaints chart

We have received 7 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.

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Skrill complaint statistics

Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

93
Total complaints
92
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 93 ratings

Skrill reviews: (93)

Authentic experiences shared by our community for your benefit.

Skrill holds back my funds without explanation

Complaint from zcsanadi on 20 May 2022 about Skrill.

I got a deposit of 68180 HUF from a friend. I got 24300 before and skrill after a delay let me withdraw. I tried to withdraw the other amount but they restricted the use of my account, claiming: they had... Read more

Comments: 0
Rating:

Request to withdraw my money

Complaint from Venki on 17 March 2022 about Skrill.

I am working in UAE with residency visa. For money transaction I was created account in Skrill and verified my account. But address not yet verified due to proper document not submitted.I want to add my local bank account details... Read more

Comments: 0
Rating:

Skrill scam seller

Complaint from kimmer on 03 March 2022 about Skrill.

Hello I bought a forex EA and send the money to a Skrill account ( lotusmarket.co.uk@gmail.com). It turned out to be a scam and I never received anything for my money (see screenshot of payment). Read more

Comments: 0
Rating:

Close account after reported fraud

Complaint from Favera on 22 February 2022 about Skrill.

I had my account with Skrill and my account was fully verified. I reported unauthorized transactions then I was told to submit documents to prove my identity I took a picture of myself holding my ID front and back then... Read more

Comments: 0
Rating:

Automatic Conversion USD to EUR

Complaint from Danielgo94 on 17 February 2022 about Skrill.

On 17th Feb, I withdrawed USD from Binance via the P2P (peer to peer) service. This is when Binance facilities an exchange of crypto currency directly with users. The person sent me $1700 approx in USD. This was received by Skrill... Read more

Comments: 0
Rating:

Permanently closed account

Complaint from Gussie on 07 February 2022 about Skrill.

My skrill account which was verified and of which I've made transactions from was permanently closed. At first I sent them proof of address of which they rejected thrice. Read more

Comments: 0
Rating:

Permanently locked account with funds in it

Complaint from Albert16 on 04 February 2022 about Skrill.

I recently opened a skrill account to receive a fund for a service provided to a company automatically skrill placed my account on restrictions, i tried to verify but they didn’t accept any of my legal documents and Ids they... Read more

Comments: 0
Rating:

Dont refund my money

Complaint from elgertopi on 04 February 2022 about Skrill.

Hello Hello ! I live in italy and i open an account in skrill. I had 40K euros in my skrill account. One day they closed my account and say that they want documents from me and will refund my money.... Read more

Comments: 1
Rating:

Your account was permanently closed.

Complaint from Alnix on 31 January 2022 about Skrill.

I received some funds in Skrill and I wanted to withdraw the funds. When I attempted to verify my account, they closed my account permanently. There was no email or not any notification about it. When I attempted to contact... Read more

Comments: 0
Rating:

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