Qatar Airways Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Qatar Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Qatar Airways complaint process

Do you have a dispute or had a bad customer experience with Qatar Airways? Submit your Qatar Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Qatar Airways.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Qatar Airways complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Qatar Airways?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Qatar Airways complaints chart

We have received 12 complaints about Qatar Airways over the last 12 months. The graph below shows a monthly breakdown.

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Qatar Airways complaint statistics

Curious about Qatar Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

63
Total complaints
63
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 63 ratings

Qatar Airways reviews: (63)

Authentic experiences shared by our community for your benefit.

Upgrade Request

Complaint from Qatar Customer on 04 March 2022 about Qatar Airways.

While checking in online, I got an offer to upgrade my seat class. I quickly said yes and paid for it. When i got the ation I noticed it upgraded only one of My flights but not the second one. Read more

Comments: 0
Rating:

Late without any information

Complaint from R.A on 26 February 2022 about Qatar Airways.

The worst experience I had in my life trip, my flight supposed to be 19:30 and now it is 22:00 and still till now no one provide for us anything and they don't care about the passenger they are waiting... Read more

Comments: 0
Rating:

Our destination has been changed.

Complaint from mackengineers on 15 February 2022 about Qatar Airways.

On 15122021 my wife and myself booked flights to Perth Australia. These flights were paid for and ed by Qatar Airways on 15122021. The flights booking is PPDPIU, Elizabeth McCormack Ticket 157-2313506943 Michael McCormack Ticket 157-2313506944 The flights are booked for outbound from... Read more

Comments: 1
Rating:

CAS-18222-XOY4N2 CRM:0335000025213

Complaint from Glynn Buckle on 13 February 2022 about Qatar Airways.

I have been given a voucher number 157-9028450003 that is not accepted when I try to make a booking. I am told when calling your call centre that the voucher is not in my name. I have mailed Airways support... Read more

Comments: 0
Rating:

COVID into plane

Complaint from maciej on 08 February 2022 about Qatar Airways.

We have updated all out tickes into business 157-3877696538 5 person. 2 kids tested positive after flight DOHA- WARSAW, airport negative some passenger into biz class do not have mask on face..during all flight Read more

Comments: 0
Rating:

RUDE, I WOULD NEVER BOOK QATAR

Complaint from Magdagrygoruk on 06 February 2022 about Qatar Airways.

I have been calling with QATAR many times, and each time they are unable to assist. I wanted to change my flight, they were unable to assist. I wanted to cancel my flight but first know how much I would... Read more

Comments: 0
Rating:

2HOURS IN A PLANE

Complaint from PICHAUD on 01 February 2022 about Qatar Airways.

WE STAYED IN THE PLANE 2 HOURS. WE GOT AN ANNOUNCE THAT SOME DELAU HAPPENED FOR 20 MINUTES, THEN 30 MINUTES THEN MORE AND MORE. ARRIVAL TIME IN DOHA WAS DELAYED WITH MORE 90 MINUTES OF THE ANNOUNCE TIME. I DISAGREE... Read more

Comments: 0
Rating:

Didn't receive my refund

Complaint from rizwan79@aol.com on 29 December 2021 about Qatar Airways.

- I booked online ticket at qatar airways on September 13,2001 at 9:35am - I canceled my booking on September 13, 2001 and received cancellation email at 06:39 pm mentioning of my full amount refund of 2563.15 - But I received my... Read more

Comments: 0
Rating:

no ticket issued after 1 months

Complaint from MARIA TERESA on 22 December 2021 about Qatar Airways.

I am very very concerned about the fact that the 12 of November 2021 I booked a tickets. Reservation was NFAXKO from GDG TO SHARJAH on the 23rd December 2021. Yesterday the 21st December 2021 I realized that the reservation has... Read more

Comments: 0
Rating:

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