Ethan was very rude to me while I was picking up a prescription. He asked me what i needed and I told him a pickup. He stood there in silence and asked me again which i responded again. He then... Read more
Publix complaints
Publix Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Publix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Publix complaint process
Do you have a dispute or had a bad customer experience with Publix? Submit your Publix complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Publix complaints chart
We have received 7 complaints about Publix over the last 12 months. The graph below shows a monthly breakdown.
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Publix complaint statistics
Curious about Publix's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
20
Total complaints
20
Open Complaints
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Complaints pending
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Complaints resolved
1.3
20 ratings
Publix reviews: (20)
Authentic experiences shared by our community for your benefit.
customer service / supplies in deli not stocked
Complaint from redhotmad on 06 March 2024 about Publix.
I visited the store at 8am and observed a group of employees conducting a morning meeting near the front door, ironically right at customer service. I found it amusing since they were not available to assist customers. During my visit,... Read more
Publix disposable gloves
Complaint from Wow on 26 February 2024 about Publix.
I ordered some disposable gloves through insta cart from Publix on December 30 23 I did not use the gloves soon as I got them There for it was a couple of weeks later But when I did they broke my hands... Read more
The Pharmacy Dept has told me on several occasions that my refill Is on the truck and will be here the next day. I have been to this store on three separate occasions only to be told the same... Read more
Overdone, lacking, over-rated
Complaint from BZ on 26 November 2023 about Publix.
Bread stuffing cubes gone, zip zero the evening before Thanksgiving. 1000’s of products most don’t want or need and no bread crumbs. All of the tasteless shallow breads your bakery burns and somehow making bread crumbs skipped priority.... Read more
Bad customer service and discrimination
Complaint from Antonieta on 29 September 2023 about Publix.
Today I went to Publix pharmacy to pick up my husband’s prescriptions, I was the only customer at that moment and the Pharmacist Carrie Barriere told me that they need more information about my husband because they don’t have any... Read more
publix truck driver
Complaint from Janet Harwood on 11 July 2023 about Publix.
I was driving my daughter to work and a publix truck ran a red light on the corner of Sorrento Ave and 46A around 2pm today, July 11 2023. The truck came full steam through the light when our light was... Read more
I ordered a birthday cake for my son through Publix. I am uploading a picture of what the design was supposed to look like and I am uploading a picture of what I received. My husband picked up the cake... Read more
Discrimination harassment
Complaint from Jun on 28 March 2023 about Publix.
I've made several complaints to Publix every time I come in a supermarket they watch me.. I'm 64 years old.. I come in at market to purchase things and every time it never fails when I get in the line... Read more
$5.0 REWARD
Complaint from Adele B Tinsley on 15 February 2023 about Publix.
$96.00 spent yesterday and as we went to pay and asked about entering our phone number for the $5.00 Reward we were informed we HAD TO ENTER IT WHEN WE ENTERED THE CHECK OUT. No where in your reward notice... Read more
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