Publix complaint: $5.0 REWARD

Name: $5.0 REWARD
Item: Publix
Rating: 1
Author: Adele

Open 15 Feb 2023 144 views Supermarkets / Grocery Stores

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Filed 15 Feb 2023 by Adele

$96.00 spent yesterday and as we went to pay and asked about entering our phone number for the $5.00 Reward we were informed we HAD TO ENTER IT WHEN WE ENTERED THE CHECK OUT.

No where in your reward notice does it state WHEN we were suppose to enter our phone number.

Got a sorry from the cashier. You can’t do anything? Nope.

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Case details

Status: Open
Company: Publix
Filed: 15 Feb 2023
Rating: 1/5
Desired resolution: Fix YOUR problem!
Problem: Reward denied over unstated entry rule
About: rewards program
At stake: $5

Progress

Filed
Company notified
Company replied
Resolved

15 Feb 2023 Complaint filed and published
15 Feb 2023 Message from Bizzy: we notified Publix about this complaint.

See all 20 Publix complaints

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