Prisma Health Complaint Sentiment: Neutral

Our sentiment meter has detected that Prisma Health complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Prisma Health, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Prisma Health complaint process

Do you have a dispute or had a bad customer experience with Prisma Health? Submit your Prisma Health complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Prisma Health.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Prisma Health complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Prisma Health?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Prisma Health complaints chart

We have received 1 complaints about Prisma Health over the last 12 months. The graph below shows a monthly breakdown.

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Prisma Health complaint statistics

Curious about Prisma Health's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!

24
Total complaints
24
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 24 ratings

Prisma Health reviews: (24)

Authentic experiences shared by our community for your benefit.

Retrain your office staff!!!!

Complaint from diaona42 on 15 June 2022 about Prisma Health.

I have been a patient of Dr. Ribal Al Aridi since 2019. She has since left the practice of Prisma Health Endocrinology at 2 Medical Park, Columbia. I was not happy about her leaving the practice as I really liked her... Read more

Comments: 0
Rating:

Calls about appointments

Complaint from Shirley Phillips on 05 April 2022 about Prisma Health.

You have these recordings, telling you about an appt. but no way to answer if you plan to keep the appt. or not. A voice tells you the time and date of the appt., then says Do you plan... Read more

Comments: 0
Rating:

Chest pains

Complaint from Bigdog95 on 20 January 2022 about Prisma Health.

I was at work when getting chest pains seating dizzy nauseous. My assistant manager called 911. The fire dept arrived quickly. My blood pressure was high took the ambulance like 20 minutes to get there. They took me too the... Read more

Comments: 0
Rating:

Ruptured Appendix - 6 hours in ER waiting room

Complaint from Dan Bowling on 10 October 2021 about Prisma Health.

On Friday, October 1, 2021, at 11:30am my husband was taken by ambulance to Prisma Greenville downtown emergency room for right lower quadrant pain which was thought to be appendicitis. We told the EMT’s that he was also positive... Read more

Comments: 0
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Father’s cell phone turned off

Complaint from SanLou on 05 September 2021 about Prisma Health.

My dad is in room 101. I have asked the nursing staff, even the House Supervisor, to charge his phone and keep it on so I can call him. After 5 phone calls to them my dad’s phone is still... Read more

Comments: 0
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Nurses - Social Media

Complaint from FreeThinker on 21 August 2021 about Prisma Health.

I have seen many of your employees on Facebook express their opinion on how they feel about treating certain patients. It makes it hard to think they aren’t collectively showing bias and discrimination. I feel strongly about people and employees... Read more

Comments: 0
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Hospital employee verbally attacking online user.

Complaint from MelissaS on 12 August 2021 about Prisma Health.

I made a social media comment to another person in regards to concerns about recent Covid-19 deaths in patients who were unvaccinated versus vaccinated. Kim Howe came on there verbally attacking me. She later went on to invite me to... Read more

Comments: 0
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Sent collections after us again.

Complaint from DrexelLake on 06 August 2021 about Prisma Health.

This is the second time they've sent collections agency after us for their mistake. We've have several problems with their billing department over the years. But most recently a bill for a visit for my wife on 17 June ... Read more

Comments: 0
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Front desk nurse was rude

Complaint from jcslady615@yahoo.com on 06 July 2021 about Prisma Health.

the front desk nurse was rude to me telling me I was not allowed in the waiting room or could not go back with my husband which I know is not true because I can go to lexington prisma and... Read more

Comments: 0
Rating:

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