Prisma Health complaint: Calls about appointments
Filed 5 Apr 2022 by Shirley
You have these recordings, telling you about an appt. but no way to answer if you plan to keep the appt. or not. A voice tells you the time and date of the appt., then says Do you plan to keep this appt ?. There is no way to respond, so you have to look up the number of the person you are to see, and call. Then you have to wait and wait for an operator! This is stupid! Can you not have a response button? If you are coming press 1. If you are not coming press 2. This is very annoying! Also, the fact that I have had to wait nearly three months to get a mammogram, and nearly six months to get an appt. with a gastroenterologist, when I am established patient. I have never complained about Prisma, but I am getting fed up!
Report
Discussion
0 comments
No comments yet. Been through something similar with Prisma Health? Start the discussion above.
More Prisma Health complaints
View all 24Emergency cost is too much even though we have waited for nearly 5 to 6 hours
Hi, I received a bill from Prisma and it says $1,583.40$257$1840. Initially, we asked about the price also and they…
Retrain your office staff!!!!
I have been a patient of Dr. Ribal Al Aridi since 2019. She has since left the practice of Prisma…
Chest pains
I was at work when getting chest pains seating dizzy nauseous. My assistant manager called 911. The fire dept arrived…