Prisma Health complaint: Front desk nurse was rude

Name: Front desk nurse was rude
Item: Prisma Health
Author: Donna

Open 6 Jul 2021 278 views Healthcare

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Filed 6 Jul 2021 by Donna

the front desk nurse was rude to me telling me I was not allowed in the waiting room or could not go back with my husband which I know is not true because I can go to lexington prisma and o back with jim there, he has a hearing problem and he can’t hear what the doctor is telling him

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Case details

Status: Open
Company: Prisma Health
Filed: 6 Jul 2021
Desired resolution: I should be allowed to accompany my husband on his appts
Problem: Not allowed to accompany husband at appointment
About: medical appointment

Progress

Filed
Company notified
Company replied
Resolved

6 Jul 2021 Complaint filed and published
6 Jul 2021 Message from Bizzy: we notified Prisma Health about this complaint.

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