While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Prime Video over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Prime Video? Submit your Prime Video complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 13 complaints about Prime Video over the last 12 months. The graph below shows a monthly breakdown.
Curious about Prime Video's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Prime Video. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Prime Video by calling 877-375-9365. If you want to reach out to Prime Video through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from san 2 dogs on 29 July 2023 about Prime Video.
Every few mins adds then few mins of video then adds its spoils films please ever 20 mins if u need to but please im thinking of canceling getting netflix Read more
Complaint from Heathersp on 29 July 2023 about Prime Video.
Been dealing with this since I started my prime account. I can't even get the app open on my TV, or anything can't watch any shows at all. All I get is Problem Occurred, we're unable to load the... Read more
Complaint from not willing to add one on 04 June 2023 about Prime Video.
this has happened on 3 separate occasions where i started watching a movie in amazon video then come back the next day to watch it and now i have to pay $3.99 to rent the movie to finish it, plus... Read more
Complaint from mervern on 04 May 2023 about Prime Video.
i cancelled prime in March this year, previous fee was R99. after i cancelled they still deducted twice for an amount of R280 each time. Read more
Complaint from Not showing for publication on 18 April 2023 about Prime Video.
I have to be honest, since the new CEO of Amazon took over, the sheer GREED is literally oozing out of himAmazon. The excuse? Amazon has lost money? I'm sorry, but anyone who believes that Amazon has lost money over... Read more
Complaint from Bighead59 on 04 April 2023 about Prime Video.
The long days journey into night. The movies 100% racist against white people, depicts a cult type sheriff beaten and manhandling a white man. Read more
Complaint from Brett Sutherland on 26 February 2023 about Prime Video.
Why does an English film, London Boulavard not have English audio Options. This is a constant problem here in Brazil. 220 million people, 5% foreigners 10 million people. Most of these people speak English. And you can not broadcast... Read more
Complaint from Grant@home on 22 February 2023 about Prime Video.
prime quit working. Black screen and the wheel keeps spin Read more
Complaint from ptrhagemann on 08 February 2023 about Prime Video.
During commercials on live tv there is often no sound or commercials just silent banners advertising the same city programs. I would prefer actual commercials filling the gap. The silence and lack of time indication drives me crazy. Thanks for... Read more
Complaint from mcnameessrule2001@yahoo.com on 22 January 2023 about Prime Video.
I am appalled that Prime video is cancelling CLARKSONS FARM because of a comment Jeremy made about the Sussexes . If you cancel the show I will never use Amazon again……for anything. How dare those two ruin so many peoples... Read more
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