While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Prime Video over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Prime Video? Submit your Prime Video complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Prime Video.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Prime Video complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 13 complaints about Prime Video over the last 12 months. The graph below shows a monthly breakdown.
Curious about Prime Video's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Prime Video. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Prime Video by calling 877-375-9365. If you want to reach out to Prime Video through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Nan120555 on 17 January 2023 about Prime Video.
Can't see faces lots of shadows not the tv it's on full brightness for jack ryan and now Hunters. Called several times no resolution prime video suppose to call me back no call. Read more
Complaint from barrwill on 14 January 2023 about Prime Video.
I wish to complain about prime video - why is it when I pay a monthly subscription - any new or decent films are extra to 'rent' or 'buy'. I will soon be ending my membership and returning to Netflix... Read more
Complaint from Malik on 13 January 2023 about Prime Video.
I am unable to complete my subscription. I called my bank up whether my debit card was not blocking the subscription. Their reply was that they were seeing the whole emthid. The problem was with Amazon, you are not providing... Read more
Complaint from auntieperfect on 08 January 2023 about Prime Video.
we rented the movie The Lemon Tree and the subtitles were out of sink with the movie and that made it hard to watch and always understand what was going on.. Read more
Complaint from Patricia fitzgerald on 03 January 2023 about Prime Video.
When I am a short way into a movie, it suddenly stops and dumps me right out of the program. This has happened several times in the last 2 weeks Read more
Complaint from Terry Young on 02 January 2023 about Prime Video.
I paid to watch EP1 season 3 Hinting Hitler and just got a 40min recap of season 1 2. Total waste of my money Read more
Complaint from DDoster on 02 January 2023 about Prime Video.
Watched episodes 1-9 of the firm as part of Prime subscription. Now at episode 10 I can no longer watch without paying and additional charge per episode. Show started for “free” and the Prime switched to pay to... Read more
Complaint from spider Jock on 30 December 2022 about Prime Video.
unableto watch Prime football as all matches had massive words across middle of screen despite sub-titlesbeing off. Read more
Complaint from angry first timer on 24 December 2022 about Prime Video.
I tried today to register for a 1 month trial, I found the sign up to be very complicated and after a call to a very arrogant call handler I found that you can only get a free month if... Read more
Complaint from customer715 on 13 December 2022 about Prime Video.
I thought Night Sky was very well written and acted. I was anxiously awaiting the next season when I learned it was canceled. This was a poor decision. Please consider bringing it back. Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
