Skin DAMAGE
Complaint from Heppell on 21 July 2021 about Nivea.
I changed my moisturiser last week to the Nivea Q10 and I have had a bad chemical skin reaction all over my Body. Read more
Nivea complaints
Nivea Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Nivea over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Nivea complaint process
Do you have a dispute or had a bad customer experience with Nivea? Submit your Nivea complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nivea.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Nivea complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Nivea?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Nivea complaints chart
We have received 10 complaints about Nivea over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Nivea complaint statistics
Curious about Nivea's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
49 ratings
Nivea reviews: (49)
Authentic experiences shared by our community for your benefit.
Advertising block of GB news
Complaint from The Silent Majority on 26 June 2021 about Nivea.
Dear Nivea i am disgusted over your recent campaign and somewhat political motivation to announce you will withdraw any advertising on GB news. I have purchased Nivea products on a regular basis for the past 35 years so i will... Read more
Free Speech
Complaint from Free Speech on 21 June 2021 about Nivea.
Hello. I am appalled to hear that NIvea are against free speech, as evidenced by they comments on GB News and advertising on the channel. I buy many Nivea products and feel that your company does not have the same standards as... Read more
Product change
Complaint from Chezza on 20 June 2021 about Nivea.
Hi my partner has skin condition and has been using nivea sensitive shower gel for over 12 years which seems to help his condition by 80% recently you have changed the product to bio degradable which has cause his condition... Read more
Nivea Men Sensitive Moisturiser Faulty Product
Complaint from swarmington on 13 May 2021 about Nivea.
I bought Nivea Men sensitive moisturiser and noticed that the product was faulty. The plastic from the cap seems to have melted over the dispenser nozzle. I'm not able to squeeze the moisturiser out and I also cannot unscrew the... Read more
high pressure in container of sensitive shaving gel
Complaint from freddystewart@sky.com on 06 May 2021 about Nivea.
went to use a new can of shaving gel and it was such high pressure it sprayed all up the bathroom wall,have continued to use it but still high pressure so have to be careful were its pointing when... Read more
I have been using the no black white marks aerosol deodorant for a few years and recently I’ve started getting a rash that has blistered and I have now switched deodorants. I have read quite a few complaints about this product... Read more
Underarm products
Complaint from Chante9081 on 14 March 2021 about Nivea.
I've being using Nivea since february and i notice my underarms getting darker and darker... Im not happy because this never happened before... I like the smells of Nivea and their other products... I would like to know what i... Read more
Smelly deo
Complaint from collielover on 25 February 2021 about Nivea.
I purchased a new Nivea Black and White Invisible stick, about a week ago at the Pick 'n Pay Hypermarket in Faerie Glen, Pretoria. Unlike previous sticks, this one has a very unpleasant, strong odour (almost rancid), making it unusable, as... Read more
Sealed packet but inside without cap for the lotion bottle
Complaint from aniltgnair on 13 February 2021 about Nivea.
Yesterday I had purchased a product of NIVEA MEN (After shave Fluid) from Carrefour, Al Shahama, Abudhabi (UAE)and observed it was a sealed packet but surprised there was no CAP for the bottle. Kindly have a look and take necessary... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
