About order
Complaint from Sushmita Yadav on 07 February 2021 about Nivea.
Sir,I make a payment of ₹133.But my order history is not shown yet. I want to know the reason behind this. Read more
Nivea complaints
Nivea Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Nivea over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Nivea complaint process
Do you have a dispute or had a bad customer experience with Nivea? Submit your Nivea complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nivea.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Nivea complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Nivea?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Nivea complaints chart
We have received 10 complaints about Nivea over the last 12 months. The graph below shows a monthly breakdown.
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Nivea complaint statistics
Curious about Nivea's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
49 ratings
Nivea reviews: (49)
Authentic experiences shared by our community for your benefit.
Good day i use your product for a few years now and not ones had i have a problem. A month ago i bought roll-on the new musk normaly use origanal but the store did not have stock so i... Read more
Changing of Brands
Complaint from Penny0304 on 11 November 2020 about Nivea.
Good day, My girls and I have been using Nivea for years and got my mother to use it too. However it is rather annoying when the packaging or names change as regularly as it does. Every month I need to... Read more
Lid stick closed
Complaint from Corrina on 03 October 2020 about Nivea.
The hole where the liquid is supposed to come out was sealed. I had to cut a hole in corner of container Read more
Lump under right arm
Complaint from AntzAntz on 21 September 2020 about Nivea.
This is the second time this happened with the nivea roll on,the first time i left it but now i will take it further This is the second time that there is a lump under my arm and there is puss... Read more
Nivea Men Exfoliating Face Scrub
Complaint from Tboo on 02 August 2020 about Nivea.
the hole where the liquid is supposed to come out was sealed. I used an object to open the hole. Suddenly the cap doesn't seal at all. Clearly the plastic that is supposed to get stuck inside the hole when the... Read more
The Nivea body lotion
Complaint from Vina West on 27 July 2020 about Nivea.
We buy Nivea all the time and this time the nozzle is too short to dispense the lotion cleanly on the hand. What is even more annoying is that it stopped dispensing when I could feel there was plenty... Read more
Broken containers
Complaint from Setlaboswana on 09 June 2020 about Nivea.
I bought 3 nevia lotions, r2 of the containers fell down and broke.... Losing some of the creme..... I ve been using this product for a long time but this is the first time it happens.... Please change your containers Read more
Body Lotion
Complaint from chrissy cooper on 03 September 2019 about Nivea.
I have used Nivea products all my life but on Friday I used Nivea Body lotion and developed a horrible red itchy skin rash. It would appear I am not the 1st person to complain about Nivea products... Read more
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