Irritation after use of Luminous 630 Read more
Nivea complaints
Nivea Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Nivea over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Nivea complaint process
Do you have a dispute or had a bad customer experience with Nivea? Submit your Nivea complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nivea.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Nivea complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Nivea?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Nivea complaints chart
We have received 10 complaints about Nivea over the last 12 months. The graph below shows a monthly breakdown.
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Nivea complaint statistics
Curious about Nivea's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
49 ratings
Nivea reviews: (49)
Authentic experiences shared by our community for your benefit.
I bought your product Nivea lipstick but I was feel itchy so I want to return your product and get money back. I have sent you claim issue but I haven’t get any response. Read more
Roll on stains on clothing
Complaint from Chritien on 24 October 2023 about Nivea.
Stains from nive roll on appeared on fabric under the arms. I have washed it and I cannot seem to remove it. The navy fabric has been discouroured. I cannot get this resolved. How can I remove the stain? It... Read more
Burninh Face
Complaint from OratileWesi on 05 October 2023 about Nivea.
Good day I bought the new green luminous product for my face and started using it on sunday and it itches and burns my face, right now I have a mild rush and I've been using other nivea product with no... Read more
Nivea gave me bad red rash, after one use which lastedover week Read more
Burnt skin
Complaint from Navi on 18 August 2023 about Nivea.
Hi. I am a very disappointed customer especially with nivea being such a good brand. My mum purchased the nivea q10 day cream and night cream, after two uses she started feeling her skin itchy, the red and eventually it'burnt... Read more
Q10 Energy. Healthy glow Day Cream SPF
Complaint from Fluff.prior9@gmail.com on 12 July 2023 about Nivea.
I applied this cream to my face and next day I had a bright red patch, from eye to chin. This was very sore and burning, lasted over week, the outline is just visible. ... Read more
Terrible rashes over night
Complaint from Patience11 on 10 July 2023 about Nivea.
I purchased Nivea express hydration from a store nearby, I only used it for a day and woke up to a very bad rash on my thigh, plus instead of moisturizing it dries out my skin badly. I’m not impressed... Read more
Nivea package failure
Complaint from NButler on 18 June 2023 about Nivea.
I have a vial of Renewal Night Creme that tore or split and product dried out. Do not believe this is reasonable/acceptable! Read more
Defective product
Complaint from SanaaP on 02 June 2023 about Nivea.
I recently bought one of your Nivea sensitive cleansing wipes from a Boots store at full price (Batch 23531015 OB 03:15) and found that there was something wrong with this packet. I have been buying these wipes for years so... Read more
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