Nivea complaint: Q10 Energy. Healthy glow Day Cream SPF

Name: Q10 Energy. Healthy glow Day Cream SPF
Item: Nivea
Rating: 1
Author: Irene

Open 12 Jul 2023 112 views Care Products

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Filed 12 Jul 2023 by Irene

I applied this cream to my face and next day I had a bright red patch, from eye to chin. This was very sore and burning, lasted over week, the outline is just visible. Skin is now very dry.. obviously I stopped using it.
I did have every faith in Nivea products!!

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Case details

Status: Open
Company: Nivea
Filed: 12 Jul 2023
Rating: 1/5
Desired resolution: What would they suggest?
Problem: Painful red patch after applying cream
About: day cream

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2023 Complaint filed and published
12 Jul 2023 Message from Bizzy: we notified Nivea about this complaint.

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