Nivea complaint: Constantly broken caps

Name: Constantly broken caps
Item: Nivea
Author: Meaghan

Open 8 Mar 2022 164 views Care Products

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Filed 8 Mar 2022 by Meaghan

We have 3 boys who absolutely LOVE your Nivea Mens Moisturizing Face Wash but the top ALWAYS BREAKS WHEN YOU OPEN IT. It is maddening and it makes our bathrooms a colossal mess AND we end up losing about 30% of the product.
Can you please redesign the top?
Every other manufacturer has managed to get it right, so it can’t be rocket science.

Nivea complaint: Constantly broken caps — Photo Meaghan uploaded with this complaint

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Case details

Status: Open
Company: Nivea
Filed: 8 Mar 2022
Desired resolution: Replace at least a case.
Problem: Bottle caps always break when opened
About: face wash

Progress

Filed
Company notified
Company replied
Resolved

8 Mar 2022 Complaint filed and published
8 Mar 2022 Message from Bizzy: we notified Nivea about this complaint.

See all 49 Nivea complaints

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