Nivea complaint: Nivea Men Sensitive Moisturiser Faulty Product

Name: Nivea Men Sensitive Moisturiser Faulty Product
Item: Nivea
Author: Shaun

Open 13 May 2021 243 views Care Products

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Filed 13 May 2021 by Shaun

I bought Nivea Men sensitive moisturiser and noticed that the product was faulty. The plastic from the cap seems to have melted over the dispenser nozzle. I’m not able to squeeze the moisturiser out and I also cannot unscrew the cap. This is very disappointing, considering how much I paid for the product.

Nivea complaint: Nivea Men Sensitive Moisturiser Faulty Product — Photo Shaun uploaded with this complaint

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Case details

Status: Open
Company: Nivea
Filed: 13 May 2021
Desired resolution: Send a replacement product and compensation.
Problem: Cap melted over nozzle, product unusable
About: moisturiser

Progress

Filed
Company notified
Company replied
Resolved

13 May 2021 Complaint filed and published
13 May 2021 Message from Bizzy: we notified Nivea about this complaint.

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