Lenovo Complaint Sentiment: Neutral

Our sentiment meter has detected that Lenovo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lenovo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Lenovo complaint process

Do you have a dispute or had a bad customer experience with Lenovo? Submit your Lenovo complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lenovo.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lenovo complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lenovo?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lenovo complaints chart

We have received 3 complaints about Lenovo over the last 12 months. The graph below shows a monthly breakdown.

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Lenovo complaint statistics

Curious about Lenovo's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

19
Total complaints
19
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 19 ratings

How to contact the customer service of Lenovo?

Below, you will find the contact information for the complaint department of Lenovo. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-426-0911
Contact form:

You can contact the customer service of Lenovo by calling 1-866-426-0911. If you want to reach out to Lenovo through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lenovo reviews: (19)

Authentic experiences shared by our community for your benefit.

Horrible Support: 41 New Laptops Inoperable

Complaint from TCHall on 12 May 2022 about Lenovo.

I am a High School Technology Director. We purchased 41 Lenono Thinbkpad 15E laptops last June, 2021. Immediately, we noticed that all were running at 95-100% CPUDisc making them extremely sluggish andor inoperable. We contacted support who... Read more

Comments: 1
Rating:

Tech support technician refused to help me

Complaint from Brooks31 on 03 April 2022 about Lenovo.

I called Lenovo Premium technical support at around 11:30 PM (MT) on 01APR2022. I told the guy who answered that I was trying to run a Microsoft app, but needed help navigating my Windows Explorer to find the file... Read more

Comments: 0
Rating:

they stole my tablet and wouldnt fix it

Complaint from atwood on 04 March 2022 about Lenovo.

only after having a tablet for 4 months. it stopped working. i sent i back for repair and they had it for several months without giving me an update and wouldnt answer my questions and wouldnt give me my... Read more

Comments: 0
Rating:

laptop

Complaint from hisham shawki on 03 March 2022 about Lenovo.

I purchased a Lenovo Y5070 laptop, considering that it is a large and specialized company. During use, I noticed a very slow device, and I took all possible measures to solve the problem. I contacted customer service via messenger through... Read more

Comments: 0
Rating:

Pissed off Lenovo customer

Complaint from AAAHabibAAA on 13 January 2022 about Lenovo.

I have contacted Lenovo customer care service 12-15 times, but they do not resolve my issue even, I even want to talk with a supervisor, but they do not want me to talk with the supervisor, every time I call... Read more

Comments: 0
Rating:

Awful and Ineffective Tech Support Service

Complaint from Peterjames on 23 December 2021 about Lenovo.

I recently updated my Lenovo laptop to Windows 11 and shortly after received an error message indicating that the computer would not boot up. I googled Lenovo Tech Support and called the number. I spoke with a woman who spoke... Read more

Comments: 0
Rating:

Compensation denied for 6 weeks of lies and breaching

Complaint from Lienovo on 23 December 2020 about Lenovo.

This email is a formal complaint about the way ive been treated regarding sending a tablet back, 5 weeks ive been waiting, Ive been lied to, Ive been cut off twice, you’ve promised emails within 24-48 hours which never I... Read more

Comments: 0
Rating:

Delayed Product

Complaint from ertugrul on 12 March 2020 about Lenovo.

I ordered a Lenovo product on the 6th of March and I got the order submitted email (see the attachment below). However, it says the shipping date is 1-2 business days. After the 6th day, I called the customer service... Read more

Comments: 0
Rating:

Failed repairs over several months

Complaint from Phil on 14 October 2018 about Lenovo.

Lenovo have been unable to repair my yoga 510 laptop under warrantee and as a result I've had no computer for several months. They won't give me my money back or offer a new replacement. The case has been escalated to... Read more

Comments: 0
Rating:

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