While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lenovo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
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We have received 3 complaints about Lenovo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lenovo's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lenovo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Lenovo by calling 1-866-426-0911. If you want to reach out to Lenovo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JohnE on 23 January 2024 about Lenovo.
I ordered a Lenovo Tab P11 2nd Generation tablet together with a precision pen. The tablet was delivered satisfactorily but I still have not received the pen despite contacting the company at least 3 times (probably 4). Read more
Complaint from Ladin97 on 01 August 2023 about Lenovo.
I am so regretful of buying a laptop from lenovo. My laptop got broken and I decided to buy a new one and wait for the shipment 3-4 weeks, because I wanted my laptop to have certain features. But after... Read more
Complaint from Jonfweber on 17 May 2023 about Lenovo.
I placed an order 4/30/23 for a new laptop. Delivery promised by 5/5 but 17 days later no delivery and product has not shipped. I contact customer support daily and get a run... Read more
Complaint from Artem on 10 March 2023 about Lenovo.
It's been more than a three years they are trying to repair their flagship ThinkPad P1 device. Motherboard was replaced 4 or 5 times. It keeps freezing and shuts down by itself. The warranty was extended, but they simply do... Read more
Complaint from MCulb on 17 February 2023 about Lenovo.
My daughter bought me a new tablet thinking that she had bought me a tablet that was so great. Not at all so many problems with this tablet I do not have the heart to tell her that she waisted... Read more
Complaint from Dan Pi on 12 February 2023 about Lenovo.
I paid over 80% money to have the best after sale warranty service possible and hoping to save me some time and problems. After less than a year the usb port started failing, Lenovo did nothing about that (except wasting... Read more
Complaint from ShayeB87 on 20 January 2023 about Lenovo.
To begin, I have had a Lenovo ThinkPad for the past 3 years and for about half of that time things were going well. The problems began when my laptop's charging port began to fail, and I could no longer... Read more
Complaint from Dakkside on 18 November 2022 about Lenovo.
I think Lenovo’s technical support should be ashamed of the way that they interact with their clients. I have a 5 year old gaming Desktop in the Legion series, and 2 nights ago, I was updating some drivers, and the... Read more
Complaint from Catse25@aol.com on 20 October 2022 about Lenovo.
Hello, i would like to make a complaint about TERRIBLE service. I never bought from this person, but my uncle did. Soooo.. Basically, my uncle bought a computer, and he spent 630 something dollars on it, and he had gotten... Read more
Complaint from shreyash on 08 September 2022 about Lenovo.
I PLUGGED IN FOR CHARGING MY LAPTOP BUT ITS NOT CHARGING IT STUCK AT 0% PLZ HELP Read more
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