While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about LATAM Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with LATAM Airlines? Submit your LATAM Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of LATAM Airlines.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional LATAM Airlines complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about LATAM Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about LATAM Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of LATAM Airlines. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of LATAM Airlines by calling 1-888-235-9826. If you want to reach out to LATAM Airlines through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from ABIGRAPH on 02 November 2022 about LATAM Airlines.
I did travel from Los Angeles to Buenos Aires, about 20 hours of flights I do eat strictly Kosher, food that was not on the planes I was left for about a day without any food Besides bathroom were awfully dirty, no water... Read more
Complaint from dmeiske on 01 October 2022 about LATAM Airlines.
I purchased a flight with the airline but they refused to refund me. They promised on there website that the flight is 100% refundable but I never got back a full refund. The airline has not refunded me $100 after... Read more
Complaint from Gui on 23 July 2022 about LATAM Airlines.
My Terrible LATAM Travel Experience Returning from Rio de Janeiro, Brazil to Miami, United States of America Upon arriving at the international airport in Rio de Janeiro, having checked in online, without having had the option to pay for luggage... Read more
Complaint from CurtisNeumann on 11 June 2022 about LATAM Airlines.
I tried to purchase a ticket on Latam, but the ticket was not produced by the site. Payment went through of course, but we had no flight itinerary. We had to book with another carrier. Latam is making it very difficult to... Read more
Complaint from Nmckenzie on 31 May 2022 about LATAM Airlines.
I bought tickets in Feb 2020, prior to the world going into lockdown to fly from Johannesburg via Sao Paulo to Buenos Aires. I contacted Latam via email and contacted them via phone in January 2022 spoke to after restrictions were... Read more
Complaint from Emilymzp123 on 13 April 2022 about LATAM Airlines.
I've bought flights from London to Brazil with LATAM through a company called Brazil Connection a YEAR AGO which they have been cancelled from LATAM and since then they are promising to pay my money within a year. Well, today... Read more
Complaint from bens on 22 March 2022 about LATAM Airlines.
REF: 38821879 TO WHOM IT MAY CONCERN I was wondering if you could please let me know what is happening with my enquiry and if you are unable to help, please let me know where I can take this matter further. We were... Read more
Complaint from Nessa on 17 March 2022 about LATAM Airlines.
I bought a ticket through the Latin America website for 05042022. I was always checking my trip, I even had a problem with my name that was incorrect, it was fixed and even then I kept checking every week, and... Read more
Complaint from Dorothysb on 16 February 2022 about LATAM Airlines.
I am travelling to Brazil with my pets. Before buying the ticket I called latam to check if I would be able to carry my pets in the cabin with me. I would be flying with one and my... Read more
Complaint from Boylan on 31 January 2022 about LATAM Airlines.
Myself (George Boylan and my friend (Everton Costa) (who was supposed to be getting married) booked our flights for the 27th of December to travel to Brazil. We had a connecting flight leaving from Charled De Gulle airport going to... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
