Hi Team, We (Ajinkya Mohapatra and Akhila Kumar Choudhury) booked a one way flight from JFK (New York), United States to Delhi (Indira Gandhi International Airport) with layover in Moscow (SVO Moscow,Russia). We were not allowed to board... Read more
Kiwi.com complaints
Kiwi.com Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Kiwi.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Kiwi.com complaint process
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Kiwi.com complaints chart
We have received 41 complaints about Kiwi.com over the last 12 months. The graph below shows a monthly breakdown.
Kiwi.com complaint statistics
Curious about Kiwi.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
How to contact the customer service of Kiwi.com?
Below, you will find the contact information for the complaint department of Kiwi.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Kiwi.com by calling 1-202-844-4159. If you want to reach out to Kiwi.com through their own website, you can use their contact form.
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Kiwi.com reviews: (122)
Authentic experiences shared by our community for your benefit.
Flight Cancellation Refund Unrecieved
Complaint from Avivit on 31 October 2021 about Kiwi.com.
Our booked flight from London to Tel Aviv was cancelled by the airline. According to Kiwi we are entitled to a $353 refund for the cancelled flight, which will be paid in 3 months time. It's been over 3 months... Read more
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