Do you have an issue or had a bad experience with Kiwi.com? Report it through our platform, we make sure your complaint get the attention it deserves!
Besides reaching out to Kiwi.com directly, we advise you to file your complaint through our platform. This way you have the best chance of resolving your complaint!
Complaint from Kh_Z on 10 August 2022 about Kiwi.com in category Travel
I bought a ticket from Kiwi.com but it was fake. They sent me a ed email and I had a ticket that had a number and was issued by Kiwi.com, but when I wanted to check in at the counter... Read more
Complaint from VinD on 10 August 2022 about Kiwi.com in category Travel
We were supposed to travel by Vistara from Delhi to Dubai. Airline didn't allow us to board as that flight was reserved for Doha nationals only. Vistara has refunded the money to Kiwi.com but it's impossible to get in touch... Read more
Complaint from Delice on 09 August 2022 about Kiwi.com in category Travel
We were to fly home from Rarotonga with jetstar, they cancelled the flight and we had to flY home with Air N.Z. at an extra cost of $1043.83. It is impossible to contact kiwi.co as they have no email... Read more
Complaint from Christiana on 06 August 2022 about Kiwi.com in category Travel
My little nephew make a booking via Kiwi.com with out my knowledge and when I tried after 2 hours to cancel this booking, Kiwi.com refuse the cancellation because the ticket was the cheap ''saver ticket''. They charge me £525.41. I had my... Read more
Complaint from Lgleventhal on 05 August 2022 about Kiwi.com in category Travel
I arrived at the airport, I was informed my flight was cancelled. When I contacted Vietjet, the carrier, I was told that Kiwi does no supply them with customer contact numbers, so the are given a number at Kiwi to call.... Read more
Complaint from massi282003 on 25 July 2022 about Kiwi.com in category Travel
Hi, My name is Maryam Shirkhan . Unfortunately I made a mistake and trusted Kiwi and purchased a round-trip ticket for $1,400.00. This is in regard to my recent round trip from LAX to Bali, Indonesia. Booking number: 227 601 484. I... Read more
Complaint from Mehnaz on 06 July 2022 about Kiwi.com in category Travel
I am trying to pay and change the passenger details but the payment is not processing despite all informations provided correctly. Kiwi is not replying to any messages and they do not even have an email address for contact. Read more
Complaint from Anzelika on 29 June 2022 about Kiwi.com in category Travel
Kiwi.com had made check in for us in wrong day . For this reason they lost possibility to get for us flight that we ordered . We were waiting for additional flight more than 24 hours , but we get... Read more
HiI have submitted a refund as we could not travel because of the covid lockdown. It has been 5 months now and still no feedback. Read more
Complaint from MCM Travel on 27 June 2022 about Kiwi.com in category Travel
The client with e-ticket number 244248884 had the boarding pass for flight Vienna to Pristina, which was made on 25062022 for which she had to pay again on amount of 40Eur in Vienna international Airport.Please make the refund as... Read more
