Complaints about Kiwi.com

Do you have an issue or had a bad experience with Kiwi.com? Report it through our platform, we make sure your complaint get the attention it deserves!

How to file a complaint about Kiwi.com?

Besides reaching out to Kiwi.com directly, we advise you to file your complaint through our platform. This way you have the best chance of resolving your complaint!

Statistics of Kiwi.com in the category Travel

39 complaints last year
1.1 /10
41 ratings
41

Complaints overview

a fake ticket!

Complaint from on 10 August 2022 about Kiwi.com in category Travel

I bought a ticket from Kiwi.com but it was fake. They sent me a ed email and I had a ticket that had a number and was issued by Kiwi.com, but when I wanted to check in at the counter... Read more

Kiwi not refunding the airfare

Complaint from on 10 August 2022 about Kiwi.com in category Travel

We were supposed to travel by Vistara from Delhi to Dubai. Airline didn't allow us to board as that flight was reserved for Doha nationals only. Vistara has refunded the money to Kiwi.com but it's impossible to get in touch... Read more

Cancellation booking

Complaint from on 06 August 2022 about Kiwi.com in category Travel

My little nephew make a booking via Kiwi.com with out my knowledge and when I tried after 2 hours to cancel this booking, Kiwi.com refuse the cancellation because the ticket was the cheap ''saver ticket''. They charge me £525.41. I had my... Read more

Refund

Complaint from on 28 June 2022 about Kiwi.com in category Travel

HiI have submitted a refund as we could not travel because of the covid lockdown. It has been 5 months now and still no feedback. Read more

BOARDING PASS PAYMENT

Complaint from on 27 June 2022 about Kiwi.com in category Travel

The client with e-ticket number 244248884 had the boarding pass for flight Vienna to Pristina, which was made on 25062022 for which she had to pay again on amount of 40Eur in Vienna international Airport.Please make the refund as... Read more