Kiwi.com complaint: Booking a flexi ticket
Filed 2 Nov 2023 by Sana
I have a tickets booked through Kiwi
A flexi tickets which allows me to change both of the tickets
When I attempted to change the departure ticket and succeeded it blocked me from changing the return tickets
I was treated with disrespectful and like i am a stupid person who doesn’t understand
I went through their policies i have the right to change both of the tickets and they blocked me from changing the return one
I am being put on hold, hung up on, replied to with stupid excuses.
I am angry and I want to file a huge complaint
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