Jewel Osco Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Jewel Osco over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Jewel Osco complaint process

Do you have a dispute or had a bad customer experience with Jewel Osco? Submit your Jewel Osco complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jewel Osco.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Jewel Osco complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Jewel Osco?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Jewel Osco complaints chart

We have received 9 complaints about Jewel Osco over the last 12 months. The graph below shows a monthly breakdown.

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Jewel Osco complaint statistics

Curious about Jewel Osco's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

148
Total complaints
148
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 148 ratings

Jewel Osco reviews: (148)

Authentic experiences shared by our community for your benefit.

Bad employee

Complaint from James Bond on 14 February 2022 about Jewel Osco.

Ref store 58 Time about 7:15 pm Date 021322 I Was at self check out, I scanned one item, its price came out higher than what was posted, I asked about this price from the employee working in self check out, his... Read more

Comments: 0
Rating:

Not trying to help me with my raincheck

Complaint from mymickey1959@att.net on 08 February 2022 about Jewel Osco.

I had a raincheck for Entenmanns individual pound cakes buy 1 get 1 free so when I got to the register I asked the woman to help me or to get me a manager so the cashier Danny came... Read more

Comments: 0
Rating:

Cheating customers

Complaint from Vamsi uddagiri on 30 January 2022 about Jewel Osco.

I ask the lady to get bucket of wings which is 16.99 a bucket. However she fill the bucket and didn't weigh the bucket at all. And I ask her to weigh the bucket it's less less than 2 lb net.... Read more

Comments: 0
Rating:

Lazy employees

Complaint from Ebacklin on 11 January 2022 about Jewel Osco.

Although when it's busy up front, checkers cannot check lanes for overstock and pick up baskets, but if not busy they stand around and yap, look at their phones. Mostly the teens. They do not clean the lanes properly.... Read more

Comments: 0
Rating:

Price and bagging

Complaint from Bella2208 on 09 January 2022 about Jewel Osco.

1st there were signs all over the ribs that said but one get one free and they refused to honor it. They were very rude. Second I had shoulder surgery I asked nicely 3 times to please not... Read more

Comments: 0
Rating:

Bad management

Complaint from JaneDoe on 05 December 2021 about Jewel Osco.

I just started produce 2 weeks ago I notice signs that the manager was trying to get me to switch departments . Because he’s been kinda nick picking with me since I started . I’m not a confrontation type... Read more

Comments: 0
Rating:

Unprofessional mean and disrespectful

Complaint from Roethegun1 on 05 December 2021 about Jewel Osco.

Me and my wife was at the check out lane and it was a little busy me and my wife is very understanding about that because we work in the same industry ..once it was my turn to ring my... Read more

Comments: 0
Rating:

Groceries delivered to wrong address and left outside

Complaint from Debra C on 01 December 2021 about Jewel Osco.

got an email prior to my groceries being delivered showing me that substitutes were done without my knowledge. These item I didn't want. MY GROCERIES HADN'T BEEN DELIVERED YET. A rep online at the jewelIsco named Maria Angelica is who I spoke to and she refunded the substituted item... Read more

Comments: 0
Rating:

Shorting of medication

Complaint from KiTTens7 on 12 November 2021 about Jewel Osco.

My mon was prescribed Tramadol. Her prescription was for 90 pills spread out, taking two a day. We picked up her first ones and were given 30. Today we went back to get her refill and they said they... Read more

Comments: 0
Rating:

Poor customer service

Complaint from Redward327 on 29 October 2021 about Jewel Osco.

I visited my local Jewel to purchase some Deli meat. I stood at the counter for 5 minutes while the 3 employees ignored me. I said hello and one of them told me the deli did not open... Read more

Comments: 0
Rating:

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