Jewel Osco complaint: Poor customer service
Filed 29 Oct 2021 by Robert
I visited my local Jewel to purchase some Deli meat. I stood at the counter for 5 minutes while the 3 employees ignored me. I said hello and one of them told me the deli did not open until 9 AM due to staffing. It 850 AM and there was no sign stating the Deli changed hours. I spoke to a manager on the way out and while she was quite pleasant she said it was staffing and nothing could be done. I told her and believe the function of the Deli is to sell product, it seems that is not important to there employees.
I believe the priorities are backwards here, as they were just standing around and could have served me in two minutes.
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