over charge
Complaint from YouCanDoBetter on 01 August 2020 about Jewel Osco.
Double charged for one order. Multiple times the pick up and delivery orders were incorrect. Read more
Jewel Osco complaints
Jewel Osco Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Jewel Osco over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Jewel Osco complaint process
Do you have a dispute or had a bad customer experience with Jewel Osco? Submit your Jewel Osco complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Jewel Osco complaints chart
We have received 8 complaints about Jewel Osco over the last 12 months. The graph below shows a monthly breakdown.
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Jewel Osco complaint statistics
Curious about Jewel Osco's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
148
Total complaints
148
Open Complaints
0
Complaints pending
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Complaints resolved
1.3
148 ratings
Jewel Osco reviews: (148)
Authentic experiences shared by our community for your benefit.
Completely disgusting customer service
Complaint from Jeweloscoshopper on 29 July 2020 about Jewel Osco.
An employee behind the customer service counter refused to serve me and was continuing to play a game on her phone when I arrived a personal phone and not anything relating to the store. She held up a finger to... Read more
Cashier abruptly bad behavior
Complaint from judimuniz on 26 July 2020 about Jewel Osco.
I was at your store while the cashier decided to answer the phone and there where 3 people waiting with grocery carts I was next not only did she decide to answer the phone also decided to walk away while... Read more
Employees - Covid Masks
Complaint from TF on 22 July 2020 about Jewel Osco.
Hello, I shop at this Jewel store at least 3x per week. On many different occasions I've seen more than a quarter of the employees at this store with their (Covid) face masks down on their chin and at least... Read more
Store 3170 is completely unprofessional
Complaint from CarriC23 on 21 July 2020 about Jewel Osco.
The management team at this location is truly trash, they are all for bullying and treating their employees like slaves. HR is aware of the problem and the ring leader (Pam) who is the ASD for Osco side. However, they... Read more
No masks on Shoppers - Employees and service desk did nothing about it,
Complaint from sifuz on 20 July 2020 about Jewel Osco.
I was at store 3491 and noticed there were multiple shoppers without masks. I went to the service desk to ask if there was something they could do about it. She said no that some people had medical... Read more
Jewel Osco U Sampler Items
Complaint from willoughbydm on 19 July 2020 about Jewel Osco.
If you are offering free items for U members then they should be in stock when we go there! Every week I go specially to get the items and spend more time trying to locate the item than finally find... Read more
Scary panhandlers
Complaint from Cooper on 13 July 2020 about Jewel Osco.
I am sick tired of homeless people begging for money in front of the entrance to your store. I actually had one beggar ask me for money INSIDE your store. I don't feel safe shopping here anymore.... Read more
Under staffed in the deli dept
Complaint from Bjohnson6869 on 12 July 2020 about Jewel Osco.
I'm a frequent shopper there and it always seems to only be 1 or 2 people serving the customers...a department should be a team not just one or two busting their butt Read more
Racism and Homophobic
Complaint from vikterC93 on 10 July 2020 about Jewel Osco.
Ordered a roll of quarters. Personally witnessed multiple people buying them. Was told no by jazmin supervisor or shift lead but was super hostile and Homophobic. I mentioned how could the white people and the polish get change but I... Read more
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