Hermes Parcels Complaint Sentiment: Neutral

Our sentiment meter has detected that Hermes Parcels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hermes Parcels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Hermes Parcels complaint process

Do you have a dispute or had a bad customer experience with Hermes Parcels? Submit your Hermes Parcels complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hermes Parcels.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hermes Parcels complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hermes Parcels?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hermes Parcels complaints chart

We have received 1 complaints about Hermes Parcels over the last 12 months. The graph below shows a monthly breakdown.

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Hermes Parcels complaint statistics

Curious about Hermes Parcels's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

22
Total complaints
21
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 22 ratings

4% of all complaints resolved

4%

How to contact the customer service of Hermes Parcels?

Below, you will find the contact information for the complaint department of Hermes Parcels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0330-808-5456
Contact form:

You can contact the customer service of Hermes Parcels by calling 0330-808-5456. If you want to reach out to Hermes Parcels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hermes Parcels reviews: (22)

Authentic experiences shared by our community for your benefit.

Parcel was never delivered

Complaint from Rolee76@ on 26 October 2020 about Hermes Parcels.

The reason I opened the complaint,because the parcel was not received and on Hermes website it is states it was delivered and signed by household member.It also states that they are conducting Covid safe deliveries.The time it shows delivered we... Read more

Comments: 0
Rating:

Theft

Complaint from Scottyb2312 on 02 May 2020 about Hermes Parcels.

No person from this company has ever visited my address, as gated camerred property yet they say they've delivered my 900 pound phone!!!! Read more

Comments: 0
Rating:

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