Our sentiment meter has detected that Hermes Parcels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hermes Parcels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
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We have received 1 complaints about Hermes Parcels over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hermes Parcels's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Hermes Parcels. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Hermes Parcels by calling 0330-808-5456. If you want to reach out to Hermes Parcels through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Darryl Howells Planning Consultancy on 20 October 2021 about Hermes Parcels.
I ordered an expensive monitor for a computer at work, but your delivery was late. When it did arrive, your driver threw the box into a hedge of a resident rather than delivering it to the office. The... Read more
Complaint from Hermethiefs on 19 October 2021 about Hermes Parcels.
Reference number 210821-013112 Parcel number 6739180248386788 Being told that I didn't fill in the required information in time for compensation, when this is not true as I have supporting evidence via emails to prove otherwise. But I'm being ignored only to be... Read more
Complaint from Cathmort on 14 August 2021 about Hermes Parcels.
I am not happy, One of your drivers. delivered a parcel to my house today, As we were not in, He decided it was okay to leave it there where it could have been stolen. I thought they were not... Read more
Complaint from Marie Tipper on 12 July 2021 about Hermes Parcels.
I had a parcel delivered and was left on my pouch and someone open it!And tick one of the items!! Read more
Complaint from ferryman59 on 29 June 2021 about Hermes Parcels.
I had my mobile phone stolen by them last year and swore I would have nothing to do tith the dishonest company,but again unknown to me I ordered some perfume and hermes were unfortunately the courier,it has , again ,ly... Read more
Complaint from NILES on 30 May 2021 about Hermes Parcels.
I ordered a drill from Wish, which was never delivered. Both Wish and the carrier Hermes refuse to take responsibility. Passing my complaint from one to the other. Here are their final answers. Hello Niles Stephen Wort, Thanks for bringing this to... Read more
Complaint from PEC on 11 March 2021 about Hermes Parcels.
The parcel as the above number has been collected from the sender on 1212021 to send to France. The receiver has not received the parcel. This has been sent 2 months ago. Please can you track this parcel asap? Please give... Read more
Complaint from Nero on 05 February 2021 about Hermes Parcels.
Date and time what shows parcel was delivered they told it was given to household hands but I was home alone and sleeping after night shift Actually in last 6 month its happened 3 times with Hermes drivers Read more
Complaint from Adamditz on 04 February 2021 about Hermes Parcels.
Hermes need to pay out on their insurance and compensate me for a parcel they lost - please see attached photo of correspondence so far that has taken far far too long and still no offer of any more. I... Read more
Complaint from London Customer on 07 January 2021 about Hermes Parcels.
The Deliver staff came to my block and rang the bell, I buzzed the guy in and saw him physically open the door from my window. I could not go downstairs as I was on a work call. The guy... Read more
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