Our sentiment meter has detected that Hermes Parcels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hermes Parcels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 1 complaints about Hermes Parcels over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hermes Parcels's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Hermes Parcels. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Hermes Parcels by calling 0330-808-5456. If you want to reach out to Hermes Parcels through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Gsee on 14 June 2023 about Hermes Parcels.
I have ordered a parcel from Dunelm, Hermes which is now evri, the courier has apparently tried to deliver twice my parcel at the inpost drop box I diverted the parcel to but was unable to due to the post... Read more
Complaint from Jessysu118 on 06 February 2023 about Hermes Parcels.
My suitcase (a L-packet) was sent out on 20th January 2023 and as the update information shown, it was sorted and forwarded on 26th January. But after that, there was no update on the shipment. And at the same time,... Read more
Complaint from Morph300 on 14 September 2022 about Hermes Parcels.
Never received my item on the day of delivery or on the week of my delivery, this delivery service is the worst don’t no why people still use it and I had it happen 6-7 times and I had... Read more
Complaint from Merlyn on 28 June 2022 about Hermes Parcels.
Hermes delivered my parcel three times they said although I was at home,I never seen this parcel again ,it was a very expensive coat which was a Xmas present,the sender has not received it back as I have been in... Read more
Complaint from oliver500 on 16 June 2022 about Hermes Parcels.
No attempt at delivery. My normal HermesEvri courier was amazing. Never missed a delivery came like clockwork. Parcels in great condition. But I think he's retired and now we have someone who does not even attempt to deliver parcels ... Read more
Complaint from mneillis174@gmail.com on 21 January 2022 about Hermes Parcels.
We sold a Crock Pot prorammable slow cooker on Ebay. The parcel was collected from us by Hermes on the date specified. The parcel was delivered to the buyer The ceramic pot was found to be broken when the parcel was opened. Read more
Complaint from Parcel on 11 January 2022 about Hermes Parcels.
Track number:C00HHA0088814905.germes lost my parcel, at first they communicated and told me to wait, but after a while they disappeared and announced that the e-mail was no longer valid. Do not know what to do. parcel was insured... Read more
Complaint from Mrs p Morris on 22 December 2021 about Hermes Parcels.
Been waiting for a parcel that’s a Christmas present for over a week Hermes just keeps saying the got it’s been saying this for a week Read more
Complaint from FreyaAlexander on 03 December 2021 about Hermes Parcels.
Hermes consistently delivers my parcels by default to the incorrect address without my permission, despite numerous explicit instructions not to do so. I have expressly stated that I do not want a DELIVER TO NEIGHBOUR or SAFE PLACE option for... Read more
Complaint from Mabel3032 on 02 November 2021 about Hermes Parcels.
I would like to appeal against your decision not to compensate me for the loss of my parcel recently. According to your staff l spoke to, you refused to compensate on grounds that there was a cream in the... Read more
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