Date and time what shows parcel was delivered they told it was given to household hands but I was home alone and sleeping after night shift
Actually in last 6 month its happened 3 times with Hermes drivers Read more
Hermes need to pay out on their insurance and compensate me for a parcel they lost - please see attached photo of correspondence so far that has taken far far too long and still no offer of any more. I... Read more
The Deliver staff came to my block and rang the bell, I buzzed the guy in and saw him physically open the door from my window. I could not go downstairs as I was on a work call. The guy... Read more
The reason I opened the complaint,because the parcel was not received and on Hermes website it is states it was delivered and signed by household member.It also states that they are conducting Covid safe deliveries.The time it shows delivered we... Read more
No person from this company has ever visited my address, as gated camerred property yet they say they've delivered my 900 pound phone!!!! Read more