The driver said he has tried to deliver my parcel twice and left calling card he has not tried to deliver and he has not left any calling cards this parcel was for a birthday present Read more
Yodel complaints
Yodel Complaint Sentiment: Neutral
Our sentiment meter has detected that Yodel complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Yodel, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 4, 2023
Yodel complaint process
Do you have a dispute or had a bad customer experience with Yodel? Submit your Yodel complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Yodel.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
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How to file a complaint about Yodel?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Yodel complaints chart
We have received 2 complaints about Yodel over the last 12 months. The graph below shows a monthly breakdown.
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Yodel complaint statistics
Curious about Yodel's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
11
Total complaints
11
Open Complaints
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Complaints pending
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Complaints resolved
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11 ratings
How to contact the complaint department of Yodel?
Below, you will find the contact information for Yodel's complaint department. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+44-755-0117
Contact form:
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Yodel reviews: (11)
Authentic experiences shared by our community for your benefit.
Parcel is late
Complaint from LaneH on 20 December 2022 about Yodel.
I do not mind waiting for a parcel particularly as it is seasonal demand. However, after nearly 3 weeks I still haven't had my parcel. I do not blame the drivers, I blame the management. Here... Read more
Undelivered but delivery notice sent
Complaint from smicky55 on 08 September 2022 about Yodel.
I received a delivered notice but never received the package. I contacted Yodel tracking and was told that the package had been delivered to a greenhouse at my location - I DONT have a greenhouse. It is impossible to get a... Read more
Tracking my parcel
Complaint from CROSS on 24 July 2022 about Yodel.
I received an email that my order from YOURS is on the way. I tried to track where the order is because i need the order and paid for quick delivery. I got another email saying it has been... Read more
Parcel left on doorstep in full view. No attempt made to leave with a neighbour or find a safe place to leave it. Cameras on the front and back of the house show the delivery person was only interested in taking a... Read more
Missing Parcel not delivered
Complaint from jim89 on 22 September 2021 about Yodel.
I received a card from one of your drivers on Saturday 18th September about a parcel, it needed a signature and I was out when the delivery was attempted, it said Yodel would re-deliver on the next working day and... Read more
misuse of email address
Complaint from mills on 27 November 2020 about Yodel.
I received emails from Yodel about a delivery made on 27 November 2020. I have never used Yodel and did not expect or receive a delivery from them. I requested more details about who was fraudulently using my email... Read more
Flowers ordered for a friend whose father had died,not delivered on time, driver was a couple of streets away and then was delayed, of able to get to talk to anybody just an automated service which is now any... Read more
The delivery driver had damage my letter box on my door
Complaint from Alfred on 24 January 2019 about Yodel.
The Yodel delivery driver, try to force a big parcel into my letter box on my door, now the letter box is damaged Read more
Wrong size
Complaint from Ian munro on 09 January 2019 about Yodel.
Have been sent wrong size the jacket has had the size cut out and the item was put in a xxl bag l ordered a large size this a small size Read more
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