The driver said he has tried to deliver my parcel twice and left calling card he has not tried to deliver and he has not left any calling cards this parcel was for a birthday present Read more
Yodel Complaint Sentiment: Neutral
Our sentiment meter has detected that Yodel complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Yodel, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 4, 2023
Yodel complaint process
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How to file a complaint about Yodel?
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Yodel complaints chart
We have received 2 complaints about Yodel over the last 12 months. The graph below shows a monthly breakdown.
Yodel complaint statistics
Curious about Yodel's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
How to contact the complaint department of Yodel?
Below, you will find the contact information for Yodel's complaint department. To amplify the impact of your complaint, please use our complaint form.
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Yodel reviews: (11)
Authentic experiences shared by our community for your benefit.
I do not mind waiting for a parcel particularly as it is seasonal demand. However, after nearly 3 weeks I still haven't had my parcel. I do not blame the drivers, I blame the management. Here... Read more
I received a delivered notice but never received the package. I contacted Yodel tracking and was told that the package had been delivered to a greenhouse at my location - I DONT have a greenhouse. It is impossible to get a... Read more
I received an email that my order from YOURS is on the way. I tried to track where the order is because i need the order and paid for quick delivery. I got another email saying it has been... Read more
Parcel left on doorstep in full view. No attempt made to leave with a neighbour or find a safe place to leave it. Cameras on the front and back of the house show the delivery person was only interested in taking a... Read more
I received a card from one of your drivers on Saturday 18th September about a parcel, it needed a signature and I was out when the delivery was attempted, it said Yodel would re-deliver on the next working day and... Read more
I received emails from Yodel about a delivery made on 27 November 2020. I have never used Yodel and did not expect or receive a delivery from them. I requested more details about who was fraudulently using my email... Read more
Flowers ordered for a friend whose father had died,not delivered on time, driver was a couple of streets away and then was delayed, of able to get to talk to anybody just an automated service which is now any... Read more
The Yodel delivery driver, try to force a big parcel into my letter box on my door, now the letter box is damaged Read more
Have been sent wrong size the jacket has had the size cut out and the item was put in a xxl bag l ordered a large size this a small size Read more
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