Complaint: misuse of email address

on 27 November 2020 about Yodel in category Parcel Couriers

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My complaint:

I received emails from Yodel about a delivery made on 27 November 2020. I have never used Yodel and did not expect or receive a delivery from them. I requested more details about who was fraudulently using my email address from Vivek Kumar1 via the webchat facility. This person just kept asking for my name and address.

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Justified complaint?

Suggested solution:

Yodel must provide details of the person fraudulently using my email address for the police to follow up.

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