Yodel complaint: misuse of email address

Name: misuse of email address
Item: Yodel
Author: P

Open 27 Nov 2020 345 views Parcel Couriers

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Filed 27 Nov 2020 by P

I received emails from Yodel about a delivery made on 27 November 2020. I have never used Yodel and did not expect or receive a delivery from them. I requested more details about who was fraudulently using my email address from Vivek Kumar1 via the webchat facility. This person just kept asking for my name and address.

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Case details

Status: Open
Company: Yodel
Filed: 27 Nov 2020
Desired resolution: Yodel must provide details of the person fraudulently using my email address for the police to follow up.
Problem: Email address used for unknown delivery

Progress

Filed
Company notified
Company replied
Resolved

27 Nov 2020 Complaint filed and published
27 Nov 2020 Message from Bizzy: we notified Yodel about this complaint.

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