Hermes Parcels complaint: Lose track of the package (Sendungs-ID: 02020293000523)
Filed 6 Feb 2023 by Zhe
My suitcase (a L-packet) was sent out on 20th January 2023 and as the update information shown, it was sorted and forwarded on 26th January. But after that, there was no update on the shipment. And at the same time, I received the other package on 28th January which was sent out with this one to exactly the same destination. Please help me figure out the problem since there is very important personal stuff in it. I am very disappointed about the customer service.
Report
Discussion
0 comments
No comments yet. Been through something similar with Hermes Parcels? Start the discussion above.
More Hermes Parcels complaints
View all 25Parcel not delivered
I have ordered a parcel from Dunelm, Hermes which is now evri, the courier has apparently tried to deliver twice…
Never received my item
Never received my item on the day of delivery or on the week of my delivery, this delivery service is…
Lost parcel
I would like to appeal against your decision not to compensate me for the loss of my parcel recently. According…