Hermes Parcels complaint: Failure to deliver
Filed 3 Dec 2021 by Freya
Hermes consistently delivers my parcels by default to the incorrect address without my permission, despite numerous explicit instructions not to do so. I have expressly stated that I do not want a DELIVER TO NEIGHBOUR or SAFE PLACE option for my deliveries, but the delivery drivers do not even attempt to deliver to my door. Instead they deliver to a nearby barber shop, which I cannot go into as I have social anxiety.
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