Hampton Inn by Hilton Complaint Sentiment: Neutral

Our sentiment meter has detected that Hampton Inn by Hilton complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hampton Inn by Hilton, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

Hampton Inn by Hilton complaint process

Do you have a dispute or had a bad customer experience with Hampton Inn by Hilton? Submit your Hampton Inn by Hilton complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hampton Inn by Hilton.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hampton Inn by Hilton complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hampton Inn by Hilton?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hampton Inn by Hilton complaints chart

We have received 7 complaints about Hampton Inn by Hilton over the last 12 months. The graph below shows a monthly breakdown.

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Hampton Inn by Hilton complaint statistics

Curious about Hampton Inn by Hilton's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

13
Total complaints
12
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Hampton Inn by Hilton?

Below, you will find the contact information for the complaint department of Hampton Inn by Hilton. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-426-7866

You can contact the customer service of Hampton Inn by Hilton by calling 1-800-426-7866. If you want to reach out to Hampton Inn by Hilton through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hampton Inn by Hilton reviews: (13)

Authentic experiences shared by our community for your benefit.

Holding my $75.00 room deposit

Complaint from Upsetguest on 27 September 2023 about Hampton Inn by Hilton.

On 9/23/22 my husband booked a room on line at the Hampton Inn, upon check in we were told there would be a returnable deposit of $75.00 for the room, I paid the deposit, upon check... Read more

Comments: 1
Rating:

Horrible experience

Complaint from Todd Gillenwater on 18 September 2023 about Hampton Inn by Hilton.

I got up at 5:45 AM this morning and turned on the light. I saw numerous cockroaches running around the room, on the floor, walls, etc. It was horrific. I was only able to get photos of... Read more

Comments: 0
Rating:

Elevator broke and I am handicapped

Complaint from PattiD6463 on 05 September 2023 about Hampton Inn by Hilton.

I am 100% disabled and went to this hotel as family was staying there for nieces wedding. Had total knee replacement and in total pain. First day there got stuck on elevator from hell. Btw I also have bad back... Read more

Comments: 0
Rating:

THE WORST HOTEL EXPERIENCE EVER!

Complaint from Good vibes on 28 July 2023 about Hampton Inn by Hilton.

I NORMALLY DON'T COMPLAIN BUT IM WRITING IN ALL CAPS CAUSE THIS HOTEL NEEDS TO BE SHUT DOWN. I'VE HAD TO SWITCH FROM ONE ROOM TO ANOTHER DUE TO THE ROOM BEING FILTHY PLUS BED BUGS!! THE SECOND ROOM WASNT... Read more

Comments: 0
Rating:

Significant Overcharge

Complaint from DefraudedGuest on 19 June 2023 about Hampton Inn by Hilton.

My wife and I stayed at this hotel on 12/21/22. We pulled in after 11 pm to get a room. We had no pet. The desk clerk asked for my credit card which I expected. He told me a... Read more

Comments: 0
Rating:

Nasty shower

Complaint from Lcg on 13 February 2023 about Hampton Inn by Hilton.

I stayed at the Hampton inn in Columbia Sc and when I went to take a shower their was hair in drain, hair all over side of shower and the shower head had pinkblack color all over it. The outside... Read more

Comments: 0
Rating:

False advertisement on Hampton Inn stay

Complaint from Ltndhouse on 25 September 2022 about Hampton Inn by Hilton.

I had a bad experience with a rude clerk who would not call upstairs to my room so my wife wouldn't miss the shuttle bus to the airport. When I reported it to the General Manager she comped me $58.00.... Read more

Comments: 0
Rating:

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