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Hampton Inn by Hilton complaints

Hampton Inn by Hilton complaint: False advertisement on Hampton Inn stay

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Filed 25 Sep 2022 by Larry

I had a bad experience with a rude clerk who would not call upstairs to my room so my wife wouldn’t miss the shuttle bus to the airport. When I reported it to the General Manager she comped me $58.00. However Hampton Inn’s policy says you don’t have to pay for the room if you not satisfied. When I ed her to the policy she said she would not comp me for the parking. It was a park and ride.

She docked me $56.00 and agreed to pay the remainder of $111.00. I did not receive this refund and called her again around Sept 7, 2022. She said it would take 7 to 10 business days.
As of today I still have not received any additional monies for my horrid stay.

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