While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MS36 on 15 August 2020 about Green Dot Bank.
I have a Turbo Intuit card issued my Green Dot Bank. I received a direct deposit, minutes later my card was blocked to “protect the funds in the account.” Submitted my drivers license for verification 100 times. I have received... Read more
Complaint from Codyspurs24 on 14 August 2020 about Green Dot Bank.
I can’t log into my account it says it blocked and I can’t verify me cuz I don’t have a Greendot debit card on this account I have two greendot accounts Read more
Complaint from chadpotrykus77@gmail.com on 14 August 2020 about Green Dot Bank.
Lo4ems.com, har2lv.com, nlosup.com. these are the 3 transactions that have been stealing money out of my account since the 5th of this month. I contacted you numerous times. Please contact me on what to do next. I will be contacting... Read more
Complaint from 4jrrtb on 14 August 2020 about Green Dot Bank.
Greendot has refused to refund my account for fraudulent activity. My card was compromised and I have filed a dispute for $935.33 for an only fans account. It was impossible to get thru to customer service and received terrible service.... Read more
Complaint from Stephanie 0928 on 14 August 2020 about Green Dot Bank.
My card was compromised at a Publix I went to for 5000 and no one helped I called numerous times sent letter. Called merchant and nothing green dot dispute team found my case non fraudulent I asked a lot to... Read more
Complaint from cravensbankstonaoril@gmail.com on 14 August 2020 about Green Dot Bank.
Bought a prepaid visa to make an online purchase. To protect my information. This greendot visa wants all of your private information before you can use the money you put on the card. Read more
Complaint from Demetriusharris on 14 August 2020 about Green Dot Bank.
I been waiting for a replacement card with $750.36 for 2 weeks now. Two cards where sent and both where closed accounts with no funds on them. I’ve called everyday asking for a supervisor and no help has been given.... Read more
Complaint from Nease3 on 14 August 2020 about Green Dot Bank.
I received an unopened green dot card as a gift with an $100 balance on it. It keeps saying the card number is invalid which I’ve done over 15 times and I’m sure I have the right info filled out Read more
Complaint from Kuana1240 on 14 August 2020 about Green Dot Bank.
I have had a balance 0f 419.00 and they close my account without my permission Every time I try to call and request my money to be sent I get a foreign person they hang up in my face.... Read more
Complaint from Huntsville on 14 August 2020 about Green Dot Bank.
My account is blocked and no one will help me unblock my account Read more
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