Frito-Lay Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Frito-Lay complaint process

Do you have a dispute or had a bad customer experience with Frito-Lay? Submit your Frito-Lay complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Frito-Lay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Frito-Lay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Frito-Lay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Frito-Lay complaints chart

We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.

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Frito-Lay complaint statistics

Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
/10 65 ratings

How to contact the customer service of Frito-Lay?

Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-352-4477
Contact form:

You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Frito-Lay reviews: (65)

Authentic experiences shared by our community for your benefit.

Potato chip crumbs

Complaint from Phengr on 20 October 2022 about Frito-Lay.

I can't understand how the small bags of chips, packaged in a box with other small bags, can have so many crumbs. It would seem to me that either the bags are being filled with the 'bottom of the barrel'... Read more

Comments: 0
Rating:

Broken chips

Complaint from Meemaw on 10 October 2022 about Frito-Lay.

Frito Lay Ruffles are my favorite chips; however, I’m about ready to switch to something else. Mine IS NOT a huge complaint like many that you get, I’m sure. The last three bags of ruffles that I purchased have been... Read more

Comments: 0
Rating:

Bad count of Cheetos in multi product box

Complaint from Stargazer on 08 October 2022 about Frito-Lay.

I bought a 54 count single serving box at the local Costco, The box said it was supposed to have 12 packages of Cheetos. The box also said that variation in count occurs and that Frito Lay is... Read more

Comments: 0
Rating:

sun chip variety pak

Complaint from stang69 on 29 September 2022 about Frito-Lay.

makes me mad when you order a variety pak of sun chips and get 1 bag of the salsa it says 10 on the box. not very pleased when the rest of the family get what they want but not... Read more

Comments: 0
Rating:

1 of 10 bag Funyuns' purchase was sealed but empty

Complaint from Montesano on 15 September 2022 about Frito-Lay.

Hey there, no uncivilized language here! We love Frito-Lay products. This situation has never happened before. I purchased several boxes of chips that holds 10 bags per box. One of the bags was completely... Read more

Comments: 0
Rating:

Fraudulent Misrepresentation

Complaint from wright.tawana@yahoo.com on 15 September 2022 about Frito-Lay.

My name is Tawana Wright at 975 Rube Scott Rd, Grand Junction Tn 38039. This is concerning Frito lay Bold Mix Box 18 count: Several time this product has been purchased and the contents packaged inside was not as detailed... Read more

Comments: 0
Rating:

Piece of fingernail in chips

Complaint from cubaneyes75 on 14 September 2022 about Frito-Lay.

I was eating a bad of chips and there was a piece of fingernail that got lodged between my teeth in the bag!!! This was beyond disgusting and made me throw up and my tooth became lose from prying it... Read more

Comments: 0
Rating:

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