not much flavor
Complaint from mema0669 on 05 December 2022 about Frito-Lay.
my doritos did not have much of a nacho cheese flavor was very disappointed Read more
Frito-Lay complaints
Frito-Lay Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Frito-Lay complaint process
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Frito-Lay complaints chart
We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.
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Frito-Lay complaint statistics
Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
65 ratings
How to contact the customer service of Frito-Lay?
Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-352-4477
Contact form:
You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.
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Frito-Lay reviews: (65)
Authentic experiences shared by our community for your benefit.
Lack of product quality
Complaint from Debra_mntgmry1865 on 28 November 2022 about Frito-Lay.
Firstly there was a lack of peanuts, just two. However the main issue was the coated peanut shells found in the bag, which could have resulted in a choking. Read more
I bought a box of variety lays and it was mainly just regular lays only had like 3 spicy lays smh Read more
3boxesof 1oz [28.3g]
Complaint from joynerlinks on 12 November 2022 about Frito-Lay.
the 3 boxes of cracker jack were stale and no crunch Read more
WRONG AMOUT OF CHIPS IN MY BOX
Complaint from RICARDOiGLESIAS822 on 09 November 2022 about Frito-Lay.
I WAS SUPPOSED TO GET 6 LIMON HOT CHEETOS BUT INSTEAD I GOT 1 AND THEY GAVE ME EXTRA HOT FRITOS I BOUGHT THIS BOX FROM COSTCO Read more
I bought Tostitos thin crispy because they are the perfect size for dipping salsa-I did not expect to get thin crispy crumbs-almost all of the bag was very small -even tiny-pieces- nothing like the ones it was supposed... Read more
Lays chips
Complaint from Patty ahner on 04 November 2022 about Frito-Lay.
opened new 8 oz bag of Lays chips, they were stale tasting and no fresh smell to them like they usually are. freshness date was still good until 29 Nov 2022. 511323856 024 22:39 upc 0 28400... Read more
Misleading counts
Complaint from lalesli on 04 November 2022 about Frito-Lay.
I purchased a 50 count variety box of Frto- lays which was suppose to contain different products. It was mostly filled with Doritos. The counts were all wrong. Read more
Greasy chips
Complaint from Papabear on 03 November 2022 about Frito-Lay.
I purchase Lays original party size potato chips nearly every week. This current bag lacks the good quality that I expect from Frito Lay, extremely greasy and poor taste. UPC code is 028400310468 with a sell date by... Read more
Curled scoops
Complaint from Robert Paige on 29 October 2022 about Frito-Lay.
Bought a bag of scoops corn chips and they are curled into shells, can't scoop anything with them unless you break them in half Read more
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