Frito-Lay Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Frito-Lay complaint process

Do you have a dispute or had a bad customer experience with Frito-Lay? Submit your Frito-Lay complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Frito-Lay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Frito-Lay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Frito-Lay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Frito-Lay complaints chart

We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.

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Frito-Lay complaint statistics

Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
/10 65 ratings

How to contact the customer service of Frito-Lay?

Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-352-4477
Contact form:

You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Frito-Lay reviews: (65)

Authentic experiences shared by our community for your benefit.

Misleading advertising

Complaint from CBake5 on 27 May 2022 about Frito-Lay.

In the variety packs we are not getting the number of varieties that is advertised…some varieties a lot more and some way less. It’s very misleading especially since we buy the variety to get what we want. Read more

Comments: 0
Rating:

wavy ranch

Complaint from judya on 21 February 2022 about Frito-Lay.

absolutely HORRIBLE!!! stale stale stale nasty flavor ipc code 2840004330 guarantee fresh date 3 May 2022 519202802 41 20 27 $4.09 purchased at Krogers... Read more

Comments: 0
Rating:

false adevertising

Complaint from VIP mike on 10 February 2022 about Frito-Lay.

frito lays has a promotion called ( do us a flavor) well i summited cinnamon' i thought if they use it they advertise 1,000,000 dollars. well in 2021 they made a new product cheeto's sweeto's which is cinnamon. i contacted... Read more

Comments: 0
Rating:

doritos had alot of spices

Complaint from Canfan on 30 January 2022 about Frito-Lay.

I bought a bag of cool ranch doritos and when I went to open the bag i noticed big chunks of their spices Read more

Comments: 0
Rating:

NO REGULAR FRITOS CHIPS

Complaint from hungry for corn chips on 12 January 2022 about Frito-Lay.

For weeks there have been NO regular Frito corn chips. Lots of bags of spicy varieties. Why is there a shortage of corn chips? I'm losing my sanity from lack of regular corn chips!!!! Read more

Comments: 0
Rating:

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