Stale Cheetos
Complaint from degibson99 on 02 July 2023 about Frito-Lay.
I bought from Costsco the classic mix. Several of the cheetos were opened. The rest were stale. Read more
Frito-Lay complaints
Frito-Lay Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Frito-Lay complaint process
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Frito-Lay complaints chart
We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.
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Frito-Lay complaint statistics
Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
65 ratings
How to contact the customer service of Frito-Lay?
Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-352-4477
Contact form:
You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.
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Frito-Lay reviews: (65)
Authentic experiences shared by our community for your benefit.
You ruffles potato chips was stail
Complaint from Thumpet77 on 22 June 2023 about Frito-Lay.
You ruffles potato chips was stail and hard and the chips didn't taste good Read more
Unseasoned doorittos
Complaint from tinaruszkowski@yahoo.com on 05 June 2023 about Frito-Lay.
I buy these often. This was a party bag. 2 actually ans tasted like a knock off Troyer farm chip Read more
Simply cheetos puffs
Complaint from LHLH on 09 May 2023 about Frito-Lay.
It's not just Publix it's any retail store I purchase them. In the past few months they are dry,thin and almost make you choke on every bite it's so dry the cheese dust goes down wrong. I love these white... Read more
Non Cheesy Cheetos
Complaint from Charlie Appelhanz on 15 April 2023 about Frito-Lay.
At one time this company marketed about their cheesy cheetos and how it turned your fingers orange. This bag i bought might have been labeled as plain. I didn't have to worry about orange fingers. Read more
Salty chips
Complaint from Jaysonlopez on 05 April 2023 about Frito-Lay.
Classic lays chips are extreme salty uneatable!!. Read more
Burnt chips in my Frito-Lay bag
Complaint from Yvonne ocampo on 04 April 2023 about Frito-Lay.
I buy Frito-Lay products all the time I opened a bag of Frito-Lay chips and there was a few of them burnt in my bag and the bag was only half full not okay. Read more
False Avertising??
Complaint from Forbes on 02 April 2023 about Frito-Lay.
This is more of a question than a complaint. How can you advertise Ruffles Jalapeno Ranch chips and provide a picture of a chip, a jalapeno, and a ranch dip on the front when the ingredients do not list a jalapeno... Read more
What is up with the Doritos?
Complaint from Charolett on 21 March 2023 about Frito-Lay.
What is up with the Doritos? Purchased 4 bags for a party they were thinner than normal and smaller in size. Broken in many pieces have you made them thinner than usual? The price and quality makes me not want... Read more
Abnormal color on multiple chip product
Complaint from audya on 24 February 2023 about Frito-Lay.
Chips were found with black and even green colors on mutiple Lays potato chips products I recently bought from nearby superstore months away from the expiry date! And the taste was not good, after had one of those chips my... Read more
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