While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Frito-Lay? Submit your Frito-Lay complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.
Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from du wheeler on 22 February 2023 about Frito-Lay.
Hello and good morning, I am Mr. Wheeler, I supply snacks for my office. Last week, here in Houston, Tx, I went to walMart and bought a large box of assorted chips, as I put the chips out, i found... Read more
Complaint from jwnuk51 on 18 February 2023 about Frito-Lay.
brought two bags of party size chips only to find crushed chips not one whole chip, handlers should be better trained on how to place chips. air in bags don't help when they are just thrown on shelfs Read more
Complaint from Jtbyrne on 11 February 2023 about Frito-Lay.
I found something the size of my thumb nail that is hard like rock bone that I dumped the crumbs in my mouth only to crunch down on this It cut into my gums and is still sore 2... Read more
Complaint from Phyllis Lester on 02 February 2023 about Frito-Lay.
Cheese dip tasted weird Read more
Complaint from Doramitchell90 on 25 January 2023 about Frito-Lay.
Hot Cheetos stale in a brand new bold mix box. Read more
Complaint from Needers on 16 January 2023 about Frito-Lay.
Every time we buy Doritos they are crushed beyond use. It may be ok for snacks but when making nachos it is unacceptable. I watched one day as the shelf stocker literally crammed the bags on the shelf just to... Read more
Complaint from Shrimpski 65 on 29 December 2022 about Frito-Lay.
I have had two bags of the Puff Corn cheese flavor with very little or no cheese flavor. Read more
Complaint from Cheesy on 24 December 2022 about Frito-Lay.
I love the product but the packaging you are using now rips too easily causing opening problems, plus the packaging is so loud I can’t eat in the middle of night. The seals look like they are not sealed properly... Read more
Complaint from burenar on 17 December 2022 about Frito-Lay.
I bought an 8-ounce bag of sour cream and onion favored Ruffles. Upon opening, discovered it was regular Ruffles with no hint of salt. Guaranteed fresh until 28 February 2023 373333408 97 0246 Read more
Complaint from madmacks on 05 December 2022 about Frito-Lay.
Nation's inflation has caused many companies to raise their product prices or decrease product package contents; Frito-Lay has done both when it comes to their Cheddar-Cheese P-nut crackers sold in the Munchies (8 pkgbox) items. Having been a customer... Read more
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