Lays sour cream and onion chips
Complaint from Import99ant on 21 March 2024 about Frito-Lay.
My chip had no seasoning on them, they were plain I'm very disappointed in the product Read more
Frito-Lay complaints
Frito-Lay Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frito-Lay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Frito-Lay complaint process
Do you have a dispute or had a bad customer experience with Frito-Lay? Submit your Frito-Lay complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Frito-Lay complaints chart
We have received 14 complaints about Frito-Lay over the last 12 months. The graph below shows a monthly breakdown.
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Frito-Lay complaint statistics
Curious about Frito-Lay's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
65 ratings
How to contact the customer service of Frito-Lay?
Below, you will find the contact information for the complaint department of Frito-Lay. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-352-4477
Contact form:
You can contact the customer service of Frito-Lay by calling 1-800-352-4477. If you want to reach out to Frito-Lay through their own website, you can use their contact form.
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Frito-Lay reviews: (65)
Authentic experiences shared by our community for your benefit.
Lack of cheddar cheese
Complaint from Jo Burr on 18 October 2023 about Frito-Lay.
The last two bags I purchased of Ruffles Cheddar Sour Cream potato chips had little to no cheddar on them. I can forgive one, but two? If I wanted plain chips I'd buy those. Read more
A round chunk in my cheese Doritos
Complaint from Dortitos on 15 October 2023 about Frito-Lay.
Was eating some Cheese Doritos and there was a nasty round hard piece of something in my chips Read more
Hard lumps in Lays bags
Complaint from MakeItRight on 11 September 2023 about Frito-Lay.
I have found many very hard lumps of what I'm guessing are potatoes. These round lumps are very hard. I was watching tv and eating chips at the same time and I bit down on one of those hard lumps... Read more
Frito lay chili cheese Fritos unflavored
Complaint from candacebalius0@gmail.com on 08 September 2023 about Frito-Lay.
Bought a bag of chili cheese Frito chips by Frito-Lay they were undeniably just regular corn chips but were in a chili cheese Frito bag Read more
Sour cream and onion are my very favorite. This bag I just bought are so bad, the chips are hard,thick in places and have brown spots all over. And they don't taste good.Very disappointed. Read more
Large lump of cheeze in bag of crunchy cheetos
Complaint from clsatc on 29 August 2023 about Frito-Lay.
While eating a bag of crunchy cheetos i found a large (7cm x 5cm) clump of orange cheeze flavoring in the bag. Read more
vanilla Grandma cookies
Complaint from mhathaway 98 on 20 July 2023 about Frito-Lay.
I purchased a multi mixed box that had nine grandma vanilla cream 1 oz packages I opened 8 out of the nine packages and they only had two to three little cookies in there. I'm used to getting 10 to... Read more
Doritos 1 ounce - 10 to a box
Complaint from Rdstanle on 10 July 2023 about Frito-Lay.
Purchased a 10 bag box at local Wal-Mart for a camping trip. 3 of the bags were not sealed and partially open. They were unbeatable due to being stale 30% of purchase Read more
recall on the taco flavored doritos
Complaint from drkstarlas@aol.com on 03 July 2023 about Frito-Lay.
there was a recall on these chips however it was not until weeks later i ended up with a serious thing in my mouth and tongue swelled tongue with bumps and scarlett red it was sore i could not eat... Read more
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