Fidelity Investments Complaint Sentiment: Neutral

Our sentiment meter has detected that Fidelity Investments complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Fidelity Investments, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Fidelity Investments complaint process

Do you have a dispute or had a bad customer experience with Fidelity Investments? Submit your Fidelity Investments complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Fidelity Investments.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Fidelity Investments complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Fidelity Investments?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Fidelity Investments complaints chart

We have received 9 complaints about Fidelity Investments over the last 12 months. The graph below shows a monthly breakdown.

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Fidelity Investments complaint statistics

Curious about Fidelity Investments's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 49 ratings

How to contact the customer service of Fidelity Investments?

Below, you will find the contact information for the complaint department of Fidelity Investments. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-343-3548

You can contact the customer service of Fidelity Investments by calling 1-800-343-3548. If you want to reach out to Fidelity Investments through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Fidelity Investments reviews: (49)

Authentic experiences shared by our community for your benefit.

Thieves!!!!!

Complaint from aowen7983 on 17 March 2022 about Fidelity Investments.

When I apply to open the account with Fidelity and at the beginning, I thought everything looked good and good to go. Until the money 59k was deposited into my account and everything went smooth, About 2 or 3 days... Read more

Comments: 1
Rating:

NET Benefits Access

Complaint from bradymisner2020 on 14 March 2022 about Fidelity Investments.

Fidelity blocked my access to my employers' net benefits site with them due to a fraud take over on my checking account which made my account negative which I put money in the checking account to make it a zero... Read more

Comments: 0
Rating:

IRA to Rollover to four Roth accounts

Complaint from LIVID on 03 February 2022 about Fidelity Investments.

I called Fidelity to help me Rollover money I transferred to Roth accounts because I have never done that on my own. So I did not want to make any mistakes, I call Fidelity and I explained what I... Read more

Comments: 0
Rating:

Double Charged

Complaint from AngryFidelityClient on 28 January 2022 about Fidelity Investments.

I booked a vacation using my Fidelity Gold Card account to pay for it. Due to Covid and all the flights being canceled, I canceled the vacation and let Fidelity know since I wanted to make sure the refund hit.... Read more

Comments: 0
Rating:

Denial of court appointed PR legal rights

Complaint from linblackman on 18 January 2022 about Fidelity Investments.

My father died in 2015 in Boca Raton.I am his only child and represent my three adult children and my three grandchildren,(now there are 4) His estate lawyer helped his second wife rewrite her will in contravention to my father's... Read more

Comments: 0
Rating:

Locked account - unable to access funds

Complaint from beiyuxien on 15 January 2022 about Fidelity Investments.

Fidelity locked my accounts on December 9 2021 without notifying me. On January 15 2022 I discovered a scheduled payment was rejected. I called Fidelity immediately but they did not know why the account was locked. They were unable to... Read more

Comments: 0
Rating:

401k disbursement

Complaint from Howe tamara on 15 November 2021 about Fidelity Investments.

We purchased a primary residence in 2017 per my husband's jobs rules you take from 401k on hardship with out being penalized they sent us a check without paper work no forms nothing to file on taxes. But reported... Read more

Comments: 0
Rating:

TRANSITION TEAM ...CAUSING ME STRESS

Complaint from BGHAYNE on 29 October 2021 about Fidelity Investments.

I HAVE YET TO HAVE THE FIDELITY INVESTMENTS TRANSITION TEAM COME ON THE LINE IN LESS THAN 15 MINUTES. THE PROMT ASK FOR A TEAM MEMBER EXTENSION NUMBER BUT THE MEMBER DOES NOT GIVE ME THEIR EXTENSION ONLY THEIR NAME. I... Read more

Comments: 0
Rating:

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