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Filed 17 Mar 2022 by Alexis

When I apply to open the account with Fidelity and at the beginning, I thought everything looked good and good to go. Until the money 59k was deposited into my account and everything went smooth, About 2 or 3 days later they decide to close my account without me being aware of it not even bothering to explain to me why they closed it at all. I found out that they block my account when I was trying to log in online to check my account. So, I decide to call Fidelity and see why they closed my account without me being aware of it. They are not really helpful at all because they say is they don’t know why and ask me to call on the 15th of this month and they will process to release the money to me so I agree. I was waiting for two weeks, then on the 15th I did call and they change the whole story, it was like they are not beginning real with me such as they are fake or something. I was arguing with them about 59k which belongs to me. I did give all the information such as documents, etc., even fax it to them. Also, I did explain to them about one statement that I can’t get since I don’t have access to that one. They say that’s fine, but in the end, they still refuse to release the money to me which is MINE!!! Also, I keep calling them every day and they still do nothing at all. I feel this company is so discriminated against me because I am deaf and they are not willing to do anything to release the money to me. I want immediate intervention so I can have my damn money. I am not happy with Fidelity at all and tired of their bullshit story that is their excuse to hold the damn money that makes me look at them as they are thieves not even releasing the money to me at all. I want all my money now!!! PLEASE DO SOMETHING ABOUT IT!!!!

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1 comment

  1. Suzanne Evans

    Yes, that sounds like Fidelity. No one knows what is going on there. So they say anyway. I think they are all stealing , so they overall cover for each other. No one keeps records there . No one knows what is going on there. They seem lost and confused. But my local financial planner spoke with them, and he said it was a very weird conversation. He said it sounded like the 3 c's......chaos + confusion = Crime.

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