Fidelity Investments Complaint Sentiment: Neutral

Our sentiment meter has detected that Fidelity Investments complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Fidelity Investments, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Fidelity Investments complaint process

Do you have a dispute or had a bad customer experience with Fidelity Investments? Submit your Fidelity Investments complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Fidelity Investments.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Fidelity Investments complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Fidelity Investments?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Fidelity Investments complaints chart

We have received 9 complaints about Fidelity Investments over the last 12 months. The graph below shows a monthly breakdown.

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Fidelity Investments complaint statistics

Curious about Fidelity Investments's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 49 ratings

How to contact the customer service of Fidelity Investments?

Below, you will find the contact information for the complaint department of Fidelity Investments. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-343-3548

You can contact the customer service of Fidelity Investments by calling 1-800-343-3548. If you want to reach out to Fidelity Investments through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Fidelity Investments reviews: (49)

Authentic experiences shared by our community for your benefit.

Retirement Plan Payments

Complaint from Robert V McLennan Sr. on 21 June 2021 about Fidelity Investments.

I believe that Fidelity Investments and my former employer has been taking away my retirement funds. I want my complete retirement plan investigated. When I turned age 65, after being forced to retire after being injured on the job after... Read more

Comments: 0
Rating:

Hardship withdrawal.

Complaint from meg22 on 28 May 2021 about Fidelity Investments.

Starting March of 2021 we have called Fidelity Investments for 401k many times explaining that we wanted to put money on a primary residence. We asked the amount that could be allocated to this. They expressed that the amount that... Read more

Comments: 1
Rating:

Inherited IRA distribution

Complaint from babymae on 27 May 2021 about Fidelity Investments.

When I was initially signed into the inherited IRA investment program I was told, and my paperwork agrees, that it was a life-expectancy program. Then, this year I was, unexpectedly, told that the program only lasted to more years... Read more

Comments: 0
Rating:

Refusal to respond to requested transfer

Complaint from Arnie 007 on 24 May 2021 about Fidelity Investments.

I have applied to transfer funds from my Fidelity accounts to my. own bank account 4 months ago. Under the guise of security Fidelity has refused this transfer and further has blocked access to my accounts. In addition, the Security... Read more

Comments: 0
Rating:

Incompetent Fidelity communications with beneficiary

Complaint from anthonydeutsch on 11 January 2021 about Fidelity Investments.

For several years I have been trying to claim inheritance in the form of a retirement account my late mother had with Fidelity. Despite filing the paperwork multiple times - including notarized ID documents and notarized copy of legal inheritance... Read more

Comments: 0
Rating:

Fidelity refuses to acknowledge beneficiaries

Complaint from Fidelity_Complaint on 09 January 2021 about Fidelity Investments.

Our mother passed away in 2016. It is now 2021. She worked at Stanford and her pension is managed by Fidelity. Since 2016 we have been (re)submitting the Beneficiary Affidavit. We have had the entire set of documents notarised by... Read more

Comments: 0
Rating:

Account Closure

Complaint from antowainewilburn@gmail.com on 05 January 2019 about Fidelity Investments.

I did a mobile deposit over a year and a half ago. The deposit was for 1110.94. Fidelity froze my account and told me to get a letter from the gentleman who wrote the check over to me. So I... Read more

Comments: 1
Rating:

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