Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 26, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

463
Total complaints
460
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 463 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (463)

Authentic experiences shared by our community for your benefit.

Business-Page Invitations Block!

Complaint from Jamie D on 28 August 2023 about Facebook.

For OVER 9 MONTHS I've been emailing Facebook Support regarding a 'block' on my Business Page. I have emailed them around 60 times but keep getting lied-to, conflicting answers and told to keep waiting! This issue has put a complete... Read more

Comments: 0
Rating:

Banned me with no warning

Complaint from Debra cake on 27 August 2023 about Facebook.

I spent years building a business I had over 400 listings that cost time and money . I also had other sites with many followers that I can’t even access anymore! Which means I have no control over what they... Read more

Comments: 0
Rating:

Allowing financial scams

Complaint from Paul who angry with facebook on 23 August 2023 about Facebook.

For several days the quantum AI scam and similar scams have been endemic on Facebook. I have reported maybe around 100 instances. Despite this they continue to appear. They are not hard to spot and Facebook... Read more

Comments: 1
Rating:

Let's anarchy riegn

Complaint from Nikkei on 13 August 2023 about Facebook.

My phone was stolen and like many apps on a phone facebook is automatically logged in. The people with my phone locked me out. Changed my profile picture, my gender and then my account disappeared. I sont know of just... Read more

Comments: 0
Rating:

Marketplace Buyer's Rating Contains Hate Speech

Complaint from Pamela Guinan on 01 August 2023 about Facebook.

Buyer's rating breaks Facebook rules of conduct against Hate Speech and Seller requests that the Rating be removed in its entirety. Buyer's comments contain personal slurs against Seller. Buyer’s complaints about the meetup are misleading, one-sided, and were... Read more

Comments: 0
Rating:

Locked out for 24hrs

Complaint from Kathi Bushaw on 26 July 2023 about Facebook.

I keep getting locked out for 24hr intervals. I have no idea on each occasion of what I did wrong. I am supporting Repulican party and try to share only from sources of bona-fide posts. I also post motivational or... Read more

Comments: 0
Rating:

Sale of cars

Complaint from M Cross on 10 July 2023 about Facebook.

I am inundated with requests about the information on cars that are on Facebook marketplace. I have never placed anything for sale but my Facebook name is used. Well over a 100 have come up, I am an elderly person... Read more

Comments: 0
Rating:

Facebook nosing in on private groups!!

Complaint from David Fulford on 02 July 2023 about Facebook.

Facebook monitoring private groups. No one who isn't a member can see a private groups posts. Why does Facebook think they're above our own group rules?? Its called freedom of speech. Private groups are quite capable of taking care of... Read more

Comments: 0
Rating:

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