My complaint:
For OVER 9 MONTHS I’ve been emailing Facebook Support regarding a ‘block’ on my Business Page. I have emailed them around 60 times but keep getting lied-to, conflicting answers and told to keep waiting! This issue has put a complete stop to my Business audience growth and I have felt a ton of stress, sadness and frustration over it! – I feel like this is appalling behaviour for a company like Facebook and I am absolutely disgusted by it!!
I was told that I had a ‘Unique Bug’ in my account, which was preventing people from receiving invitations to join my Business’s Private Group. I was informed the issue was being escalated to the ‘Engineering Team’ to be resolved. I first raised the issue in Nov 2022 but have been given endless excuses, lies and pointless generic-responses since! I just can’t understand why this problem cannot be addressed!!!
Suggested solution:
By fixing the issue! ...By removing the \'Unique Bug\' they said I have in my account and making it possible for me to invite people from my Business Page to be received into my Private Group again!
