Facebook Complaint Sentiment: Negative

Our sentiment meter has identified a 367% increase in complaints about Facebook over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Facebook's offerings.

Sentiment data last updated on April 20, 2024

Facebook complaint process

Do you have a dispute or had a bad customer experience with Facebook? Submit your Facebook complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Facebook.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Facebook complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Facebook?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Facebook complaints chart

We have received 79 complaints about Facebook over the last 12 months. The graph below shows a monthly breakdown.

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Facebook complaint statistics

Curious about Facebook's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

463
Total complaints
460
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 463 ratings

How to contact the customer service of Facebook?

Below, you will find the contact information for the complaint department of Facebook. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Facebook through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Facebook reviews: (463)

Authentic experiences shared by our community for your benefit.

Stolen/hacked page

Complaint from Insector on 12 September 2023 about Facebook.

Im a musician, artist name Insector, and i was handeling on facebook the page called Insector. But somehow i lost controll over it and an ADS Account named site took it. Please help me get it back! Read more

Comments: 0
Rating:

Worst customer service

Complaint from glaucoberg on 12 September 2023 about Facebook.

I operate a business in Thailand that maintains both Instagram and Facebook accounts. I have been attempting to create advertisements and sponsor videos to support my promotional efforts; however, I have encountered a significant issue as my Facebook account has... Read more

Comments: 0
Rating:

BANNED FROM FACEBOOK BECAUSE ?

Complaint from Jan Wood on 11 September 2023 about Facebook.

I am a 79 year old woman who rarely uses the above, except for possibly once or twice a year. Now I am told I have failed their ‘integrity’ test. I would be interested to know what crimes... Read more

Comments: 0
Rating:

MESSANGEE

Complaint from Johnna kirkland on 11 September 2023 about Facebook.

Facebook has gotten into my messenger and read all personal messages and because they seen the worf Fuck they said I couldn't message for a day. They said it was against community standards .my messenger is not a community... Read more

Comments: 0
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Pornography

Complaint from Sambolee on 02 September 2023 about Facebook.

As of late FB reels have been overrun with pornographic content. It started with breastfeeding videos which were out of control. Women breastfeeding older children that would actually play with the breasts while feeding. Partially clothed women revealing breasts, asses,... Read more

Comments: 0
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Removal of content

Complaint from Cathy Ashton on 02 September 2023 about Facebook.

I have repeatedly been sent notification that content has been removed I haven’t posted anything.. I haven’t even been told what content was removed or why when I asked Read more

Comments: 0
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Opinion

Complaint from Serenity Succaw on 30 August 2023 about Facebook.

Videos with mothers cracking eggs on their kid's heads is going across Facebook and I had said if I ever saw someone doing that to their child I would punch the b in the mouth. And I would and Facebook... Read more

Comments: 1
Rating:

Account Disabled and Fraudulent Charges by Facebook

Complaint from mlm58 on 29 August 2023 about Facebook.

A couple of months ago, FB reached out to me with accusations of violoating their community standards; apparently there were 7 complaints filed on my business account. FB indicated my account would be disabled unless I appealed their decision... Read more

Comments: 0
Rating:

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