Essurrance refuses to settle claim. Will not return emails phone calls faxes. The worse I have seen Read more
Esurance complaints
Esurance Complaint Sentiment: Neutral
Our sentiment meter has detected that Esurance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Esurance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Esurance complaint process
Do you have a dispute or had a bad customer experience with Esurance? Submit your Esurance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Esurance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Esurance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Esurance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Esurance complaints chart
We have received 1 complaints about Esurance over the last 12 months. The graph below shows a monthly breakdown.
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Esurance complaint statistics
Curious about Esurance's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
8
Total complaints
8
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
8 ratings
How to contact the customer service of Esurance?
Below, you will find the contact information for the complaint department of Esurance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1800-378-7262
Contact form:
You can contact the customer service of Esurance by calling 1800-378-7262. If you want to reach out to Esurance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Esurance reviews: (8)
Authentic experiences shared by our community for your benefit.
On 28 February I canceled my insurance with your agent, our agent ineglected to cancel it. On 15 March 2 $122 and checking on my account for my insurance. When I contact the agent they backdated to 1 March, and... Read more
Incomplete vehicle report
Complaint from Ed_Amzayan on 20 March 2023 about Esurance.
My vehicle damage was not properly evaluated and my car is not safe to drive but the adjuster is just ignoring these issues and ignoring the supplemental repairs that Porsche dealership has requested. I have been without a car for... Read more
Incapacitated from Nov 21, 2022 - 11723
Complaint from Edwards2023 on 05 February 2023 about Esurance.
I was unable to make the required payments for my car insurance premium for 2 months and when I went into the account, the system wouldn’t allow me to update my banking information so the payment posted to a closed... Read more
No communication
Complaint from Inasense on 19 December 2022 about Esurance.
I filed a claim with Esurance back in early November for my stolen vehicle which was recovered but damaged. I’ve had almost zero contact with the representative handling my claim. I barely to get a rental which Esurance did... Read more
NO communication for over 6 weeks.
Complaint from pmorgan2020 on 06 October 2022 about Esurance.
On 82022 I was in a car accident. I filed a claim with Esurance on 82022. After being contacted by the claims department on 82122 we communicated until 82322 when I was told my claim is being transferred to the... Read more
My home still sitting with a hole in the roof after a month
Complaint from Upset grandmother on 19 April 2022 about Esurance.
A tree limb went through my roof on march 22 it is now april19 and they tell me they are not going to fix my roof. There is ceiling damage in 4 rooms and even in my basement and my... Read more
Lack of answers and customer service
Complaint from Djnichols89 on 30 November 2021 about Esurance.
I was in a car accident on 102721 I have still not been able to contact my PIP adjuster. I call and call and she nor her manager never calls back. I have been paying for pip, monthly and now... Read more
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