Esurance complaint: My home still sitting with a hole in the roof after a month
Filed 19 Apr 2022 by Jean
A tree limb went through my roof on march 22 it is now april19 and they tell me they are not going to fix my roof. There is ceiling damage in 4 rooms and even in my basement and my dining room furniture is damaged. They say I have a 3000 deductible which I didn’t know on wind and hail, so they used deductible to fix the inside ceilings and allowed 331 to fix only the hole where the limb went in and not going to fix the roof in the other places! My roofer told me I have to have a roof and so did the leak detection specialist they sent.I am 71 yrs old and pay 175.00 a month in premium. I have contacted a attorney, but shouldn’t have to do all this.Worst insurance I have ever dealt with!!
Report
Discussion
0 comments
No comments yet. Been through something similar with Esurance? Start the discussion above.
More Esurance complaints
View all 8Claims
Essurrance refuses to settle claim. Will not return emails phone calls faxes. The worse I have seen
NO communication for over 6 weeks.
On 82022 I was in a car accident. I filed a claim with Esurance on 82022. After being contacted by…
Lack of answers and customer service
I was in a car accident on 102721 I have still not been able to contact my PIP adjuster. I…